Job Information
Ryder System Customer Service Representative in Vaughan, Ontario
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Summary
Under general supervision, the Operations Assistant IV performs clerical functions in a warehouse environment including classifying, reconciling, consolidating, order batching, carrier coordination, claims resolution and summarizing of documents and information. You will maintain records or logs and verify completion and accuracy of information and maintain files and records.
Compensation : The annual salary for this position ranges from $45,000- $50,000.
Essential Functions
Regular monitoring of order drops
Combining batches into master batches
Print pick lists, pull sheets and distribute to the floor
Run open order report and communicate with customer
Coordinating carriers, the customer routing guides provided
Responsible for providing administrative support to the department: filing, opening mail, typing and answering phones
Claims resolution experience preferred but not required
Additional Responsibilities
- Perform other duties as assigned
Skills and Abilities
Demonstrates customer service skills
Must have customer service skills and telephone etiquette
Highly thorough and dependable
Requires integrity and trust
Friendly and service-oriented
Must have sense of humor, work/life balance and decision quality
Strong verbal and written communication skills
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
Ability to work independently and as a member of a team
Flexibility to operate and self-driven to excel in a fast-paced environment
Capable of multi-tasking, highly organized, with excellent time management skills
Detailed oriented with excellent follow-up practices
Qualifications
H.S. diploma/GED required
Two (2) years or more administrative and clerical support experience
Two (2) years or more warehouse experience
Previous supply chain start-up experience in a warehouse environment highly considered but not required
Travel
Limited travel, 5-10%
Job Category: Administrative Services
Ryder is an equal opportunity employer. We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities.
In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process. Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance in order to apply please contact us at 226-213-4040.
Ryder est un employeur offrant l’équité en matière d’emploi. Nous valorisons la diversité et l’inclusion en milieu de travail et nous encourageons tous les candidats qualifiés à postuler, y compris les femmes, les minorités visibles, les autochtones et les personnes avec un handicap. (L'emploi du genre masculin dans ce texte ne se veut pas discriminatoire et n'a pour but que de l'alléger)
Conformément à son engagement envers la diversité et l'inclusion, Ryder accueille et encourage les candidatures de personnes handicapées. Des accommodements peuvent être proposés sur demande pour les candidats qui participent à toutes les sphères du processus de recrutement, de sélection et d'évaluation. Si vous nécessitez un accommodement, veuillez informer le représentant des ressources humaines de la nature de l'accommodement souhaité afin que nous puissions discuter de vos besoins avec vous. Si vous avez besoin d'assistance pour postuler, veuillez nous appeler au 226-213-4040.
Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.
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