Job Information
Ryder System Senior Application Developer - Remote in Toronto, Ontario
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Summary
In the Application Developer IV role on the RyderShip team, you will be responsible for developing and maintaining software used to enable our ecommerce customers’ abilities to receive products in a RyderShip warehouse, ship products to their customers from those warehouses, and manage additional ecommerce related operations.
You will be responsible for maintaining robust and scalable backend systems; and contribute to the growth and evolution of the broader team of developers. You will work closely with other development teams, product teams, operations teams, and external partners to deliver enterprise-quality software solutions that meet business requirements and contribute to the overall success of our organization.
Essential Functions
Design, develop, and maintain enterprise-level integrations that provide additional functionality to our core app.
Test the application using various testing strategies like Unit Testing, Integration Testing, System Testing, and Smoke Testing to ensure everything works before handing off build to the QA Team. Support defect resolution from user and QA testing.
Provide 24x7 on-call support for Severity 1 issues, per duty roster with a root-cause/corrective action mindset. Manage Service Level Agreements (SLAs) for Severity 2 and 3 support tickets.
Collaborate with your team to determine the work that needs to be done, refine that work, and prioritize based on the team’s and business’ needs
Collaborate with other developers, designers, and product owners to ensure seamless integration and optimal user experience.
Mentor and guide other developers, fostering a culture of continuous learning and knowledge sharing.
Additional Responsibilities
Develop, document, and maintain technical specifications and design documentation; including but not limited to solution diagrams, flowcharts, checklists, migration plans, and core solution documentation for posterity.
Provide comprehensive support to internal customers and peers to achieve resolution to outstanding problems and/or issues.
Monitor application health by establishing dashboards and alerts.
Performs other duties as assigned.
Skills and Abilities
Ability to collect information, detect patterns, brainstorm, interpret data, integrate new information, and theorize to problem solve and make decisions.
Ability to be comfortable and effective with issues that lack clarity, structure or certainty. We expect you to help bring clarity to things that may lack it.
Strong verbal and written communication skills, particularly when it comes to communicating technical concepts and ideas.
Possess a high degree of initiative and autonomy.
A strong competency and experience with at least one modern web development language, ideally Ruby on Rails or Typescript
An elevated level of ownership. You should be invested in the team's work, not just your part of it.
Qualifications
Bachelor's degree required in Computer Engineering or related field
Master's degree preferred in Computer Science or related field
Three (3) years or more Transportation Management and/or Distribution Management Technology preferred
Seven (7) years or more Software Development required
Travel: 1-10%
DOT Regulated: No
Job Category: Application Development, Delivery & Support
Ryder is an equal opportunity employer. We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities.
In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process. Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance in order to apply please contact us at 226-213-4040.
Ryder est un employeur offrant l’équité en matière d’emploi. Nous valorisons la diversité et l’inclusion en milieu de travail et nous encourageons tous les candidats qualifiés à postuler, y compris les femmes, les minorités visibles, les autochtones et les personnes avec un handicap. (L'emploi du genre masculin dans ce texte ne se veut pas discriminatoire et n'a pour but que de l'alléger)
Conformément à son engagement envers la diversité et l'inclusion, Ryder accueille et encourage les candidatures de personnes handicapées. Des accommodements peuvent être proposés sur demande pour les candidats qui participent à toutes les sphères du processus de recrutement, de sélection et d'évaluation. Si vous nécessitez un accommodement, veuillez informer le représentant des ressources humaines de la nature de l'accommodement souhaité afin que nous puissions discuter de vos besoins avec vous. Si vous avez besoin d'assistance pour postuler, veuillez nous appeler au 226-213-4040.
Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
Current Employees:
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