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Ryder System Inside Rental Account Manager in Tallahassee, Florida

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The Inside Sales Rental Account Manager (IRAM) position will support the Rental Sales/Marketing division and will mainly support transactional and contractual business products such as but not limited to commercial rental and select care services. The IRAM's purpose is to increase Ryder's rental sales presence ensuring the generation of profitable new accounts while retaining existing accounts, as well as generating additional lease sales through qualification and lead exchange for the organization improving the lease sales productivity and performance for the Lease Sales organization. The end result should be pure rental revenue growth, improved profitability, and fleet growth in assigned locations.

* BILINGUAL (English/Spanish) a big plus!

* This position is approved for remote work locations



Develop leads through prospect marketing and telephone solicitation. Assess customer's needs and develops a proposal through the use of product knowledge. Work with rental operations to ensure the equipment is available. The IRAM is also responsible for identifying new business opportunities and quoting leveraged products such as but not limited to insurance sales, select care products, and used vehicle sales


Contacting actual decision maker, developing a competitive proposal


Build and maintain a positive and proactive relationship with customers through multiple customer contacts and phone calls. Ensure quality service is provided by effectively handling customer complaints and staying abreast of customer needs and long term rentals


Retaining customers in a price competitive market. Scheduling a time for retention reviews to long term rental customers to ensure Ryder keeps a good relationship


Proposal and contract development, maintaining customer files, preparation of follow-up correspondence and coordination with other BU departments. Maintaining FIS integrity and accuracy of customer data in the DPS system. Administration-credit approval, collections of receivables, maintenance-PM status and updates of scheduling.


Follow-up within a specific time frame. Compliance with company procedures. Diplomatically dealing with collection of past due receivables


Performs other duties as assigned


H.S. diploma/GED

Bachelor's degree in marketing or related area of study preferred.


Two (2) years or more experience in sales or equivalent sales training with high school degree or

0 to One (1) year experience in sales or equivalent sales training with a bachelors degree

0 to One (1) year experience in transportation and logistics industry preferred


Strong verbal and written communication skills.

Ability to build strong customer relationships.

. High energy, self directed, self motivated and able to work as part of a team as well

Flexibility to operate and self-driven to excel in a fast-paced environment.

Capable of multi-tasking, highly organized, with excellent time management skills.

. Highly thorough and dependable and maintains a high degree of professionalism

Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).


Working knowledge of Ryder procedures (i.e. credit, payment terms, insurance coverage, etc.); advanced level; preferred.

Proficient in Microsoft Office (MS Word, Excel, PowerPoint, Outlook); intermediate level; preferred.

Knowledge of CRM systems; intermediate level; preferred.




Job Category

Inside Sales

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. at https://ryder.com/job-applicant-privacy-policy

Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America’s largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.