Ryder System Customer Logistics Manager - 2nd Shift in SPRING HILL, Tennessee

Position Description

The Customer Logistics Manager is typically dedicated to one logistics account and is responsible for all aspects of operations and account management. The CLM is primarily responsible for the leadership of direct reports as well as the attainment of daily operational goals and objectives within an assigned functional area or account.


Microsoft Office application (expert level – specifically within Excel)

WMS/IMS systems (LCM preferable)

Engineering Change experience

Loss/Gain analysis

Excellent problem solving skills

Strong organization, analytical, and computer skills

Detail oriented with excellent follow-up practices (process driven)

Management of assigned direct reports to include employee relation issues, performance management, new employee training and development

General Knowledge of GM Operational Supply Chain Requirements

Ability to create and maintain professional relationships within all levels of the organization (Peers, Work groups, Customers, Supervisors)

Capable of multi-tasking, highly organized, with excellent time management skills

DOT/Hazmat knowledge may be required based on the account(s)

Individual must be flexible with hours and the potential of working weekends.


  • Associates degree or 4 years of related experience is required

  • Advanced Level Skills in MS Excel such as keyboard short cuts, creating macros, merge, merge queries, templates, table techniques, and working with images and text

  • Minimum 1 (one) year of supervisory experience required

  • Experience with ground transportation operations including DOT, OSHA and all related safety regulations


  • Bachelor's degree preferred

  • Three to five years experience in logistics, transportation, warehouse or industry related field is preferred

  • Knowledge/Experience in transportation environment (i.e., Shipping, receiving and inventory management, distribution or dispatch preferred)

  • Knowledge of warehouse and or software applications, routing and dispatch software systems preferred

  • Excellent written, verbal and organizational skills preferred


  • Attainment of productivity goals resolving customer issues

  • Quality Assurance Safety Management and reporting New Employee training

  • Employee relations solutions Individual will be working in a dynamic environment focusing on delivery of continuous measurable improvement to the customer

  • Ensure functional area meets all productivity goals and objectives

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Requisition ID 2018-65795

Category Logistics/Distribution/Transportation Management

Employment Type Regular - Full Time (4)

Travel Requirements 0-10%

Position Code 2174