Ryder System Senior Manager Solutions Design - Transportation Management in Seattle, Washington
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The Senior Manager Solutions Design is a supporting role that is aligned by either industry verticals or by design discipline and helps manages the new business pursuit team and individual opportunities. The incumbent will manage a sub-set of pursuit team members to help successfully lead the pursuit from start to finish throughout the various stages of the pursuit all the way through successful transition during startup. He/She will lead and manage a sub-set of SD team members, specializing in select design discipline (transportation, warehousing or network design) or industry solutions (e.g., packaging, inbound to manufacturing, integrated transportation, temp controlled). They will develop, mentor & advise a sub-set of SD team members on modeling and design techniques to create, re-design, or optimize logistics networks. The incumbent will act as a specific solution design specialist around more than one discipline. They will effectively communicate the design and solution to internal stakeholders & the client using advance analytical techniques and concepts to understand the business. Ryder's Solution Design (SD) associates are responsible to support the growth of our Supply Chain Solutions & Dedicated Transportation Solution offerings by developing, designing and winning new business through: - Designing solutions that deliver financial value to our Customers - Demonstrating an understanding of our Customer's business - Providing feasible designs that are aligned with our Customer's needs - Helping the pursuit team with shaping wins plans consistent with our solution design - Providing sustainable designs that are aligned with Ryder's operational & technical capabilities - Writing and delivering a compelling proposal that influences the customer decision to select Ryder - Support awarded business throughout the startup process, successfully transitioning design and proposal assumptions to Operations and SCE CI resources through the Customer Due Diligence process.
Project Management - managing cross-functional teams to ensure alignment of solution development with win strategy. Create and manage project milestones, schedule and lead team calls, manage team deliverables, and maintain effective communication across all team members as the solution develops
Meet frequently with customers and cross-functional bid response team. Support technical review presentations and design validation meetings.
Develop Customer Proposal - write compelling customer stories that clearly articulated value propositions, Ryder's differentiated value, and proposed solution. The Sr. Solution Design Manager is responsible for authoring content and taking ownership for developing the final proposal in collaboration with the Sales Lead
Calculating labor, equipment, facility and expense requirements based on transportation and warehousing design assumptions. Develop process flows, concept of operations and value propositions consistent with the win strategy and work with IT to develop concept of systems. Coordinate with Pricing and other functions relative to costing assumptions
Implementation follow-up, which requires engineer to validate and modify deployed process to ensure that it matches plan
Collaborate with Sales leader to develop win strategy (e.g. research industry and customer to understand pain points and Ryder solutions to alleviate, understand competitive landscape to position Ryder to win, stakeholder analysis)
Lead consulting projects that involve understanding customers’ pain-points developing and presenting solutions
Data validation, cleansing, profiling, baseline development & defining scenarios to model
Develop optimizations scenarios and strategies that are aligned with objectives
Develop and improve engineering tools and methodologies to ensure industry best practices
- Performs other duties as assigned
Skills and Abilities
Superb data organization and cleansing skills
Exhibit advanced skills and concepts using design applications, tools, techniques, and methodologies to analyze and design complex transportation and warehousing networks
Familiarity in simulation tools, transportation & warehouse management systems, ERPs, Automation, MHE, Visibility Tools, and industry leading technologies
Ability to influence the project teams by using facts, statistics, and analytics
Comprehend complex supply chain and transportation solutions and segment design processes into manageable elements and process steps
Excellent verbal, written and presentation skills, including the ability to translate complex designs, concepts, and regulations into terms readily understood
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
Need to add demonstrate leadership & development skills
Proper placement of our employees, hiring, firing Supporting team members career path and personal development
Bachelor's degree required Engineering, Business, Supply Chain Management or Industrial Engineering
Eight (8) years or more in the Transportation industry(e.g., Truckload, Multi-stop TL, LTL, Intermodal, Bulk, Rail, or Parcel services) or in the Warehousing/Manufacturing industry (e.g., Industrial Engineering, Warehouse Operations, Operations) required
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America’s largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.