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Ryder System Ryder's Operations Management Trainee- California in San Francisco, California

Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process. To learn how to apply for a position using the Career worklet, please review this quick reference guide (https://rydersystems.service-now.com/sys_attachment.do?sys_id=a39f83621bd99050632a4223cd4bcb91) .

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)

You are the driving force behind our company.

Start your career with Ryder today!

Locations— Hayward, San Francisco, Benicia, Stockton, San Jose- CA

IGNITE the leader within you as

RYDER's Operations Management Trainee

Work with America’s Leader in Fleet Management and Operations. Cutting-edge technology, competitive pay, passionate mentors, and a family-like environment that is powered by humanity-first. We are on a mission to make our surroundings and our planet, better than we found it.

At Ryder , our most important competitive advantage is our people. CULTURE- INTEGRITY- FAMILY . As Ryder’s Management Trainee, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your career in a timely fashion.

Don’t miss this opportunity to learn how you can become a part of this Fortune 500 Company.

As the nation’s largest fleet management hub for over 90 years, Ryder has earned a significant reputation by fostering an inclusive and equal opportunity work environment that believes in humanity first.

Check out America’s Best Employer for Veterans (https://newsroom.ryder.com/news/news-details/2021/Ryder-Named-to-the-Forbes-Americas-Best-Employers-for-Veterans-2021-List/default.aspx) , America’s Best Employer for Women (https://newsroom.ryder.com/news/news-details/2021/Ryder-Named-One-of-Americas-Best-Employers-For-Diversity-in-2021-by-Forbes/default.aspx) , & Best Employer for Diversity (https://newsroom.ryder.com/news/news-details/2021/Ryder-Named-One-of-Americas-Best-Employers-For-Diversity-in-2021-by-Forbes/default.aspx) by Forbes.

Wondering about Ryder’s Green Initiative? We have the largest EV footprint in the U.S. Just click below and find out.

Top Green Supply Chain Partner (https://newsroom.ryder.com/news/news-details/2022/Ryder-Named-2022-Top-Green-Supply-Chain-Partner-by-Inbound-Logistics/default.aspx) — Inbound Logistics, 2022

Environmental Excellence Award (https://www.businesswire.com/news/home/20220712005382/en/Ryder-Receives-Verizon%E2%80%99s-Supplier-Environmental-Excellence-Award) — Verizon for Innovative Green Initiatives in Supply Chain- 2022

Not to brag but check out some of Ryder's most recent recognitions

World’s Most Admired Companies by Fortune , Top Women to Watch in Transportation 2022 (https://rworld.ryder.com/member/post/3d510a1a-fb37-4372-9d26-10a49b6c6b39?uid=1358050&actr=Broadcast&actd=5086) by WIT (https://www.womenintrucking.org/) , America’s Most Responsible Companies (https://newsroom.ryder.com/news/news-details/2020/Ryder-Recognized-for-Corporate-Social-Responsibility-Leadership-by-Newsweek/default.aspx) by Newsweek, “Top Women to Watch in Transportation” in 2022 (https://rworld.ryder.com/member/post/3d510a1a-fb37-4372-9d26-10a49b6c6b39?uid=1358050&actr=Broadcast&actd=5086) by WIT (https://www.womenintrucking.org/) , Ryder Recognized for America’s Most Responsible Companies (https://newsroom.ryder.com/news/news-details/2020/Ryder-Recognized-for-Corporate-Social-Responsibility-Leadership-by-Newsweek/default.aspx) by Newsweek.

Our people are our most invaluable asset. Don’t have to take our word for it, just hear what our employees want to share!

  • https://www.youtube.com/watch?v=usBbl6L1V6E

  • https://www.youtube.com/watch?v=b24PFgxvVS0

JOB SUMMARY

This position is designed to be completed within 18-24 months. The Operations Management Trainee (OMT) will support the shop management process and assist in cost savings, customer retention, and metric-based initiatives. This trainee will work cross-functionally across Operations, Asset Management, B2B Sales, Quality control, and Rental Management.

This program is fast-paced and touches every aspect of the operations unit. In this role, you will acquire proven industry knowledge, skills, and resources to develop your operations & logistics career.

We highly encourage you to carve out your own career path and promote from within , based on performance. If you're motivated, coachable, and looking to get your management career started, you've come to the right place. Structured work weeks, rotational Saturdays, and competitive pay.

#FB #INDexempt #LI-post

Essential Functions

  • Responsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction

  • Coordinate with the rental department to ensure maximum utilization without compromising lease customers

  • Partner with Sales staff on customer calls for new business and increased customer satisfaction

  • Manage running costs and maintenance overheads. Ensure policy and processes are followed to optimize running costs and maintenance overhead

  • Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction

  • Ensure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility

Additional Responsibilities

  • Relocation within the business unit at the conclusion of the training program is required

  • Performs other duties as assigned.

Skills and Abilities

  • Detail oriented with excellent follow-up practices

  • Strong verbal and written communication skills

  • Instills commitment to organizational goals

  • Capable of multi-tasking, highly organized, with excellent time management skillsAble to prioritize work

  • Flexibility to operate and self-driven to excel in a fast-paced environment

  • Strong mechanical skills

  • Effective interpersonal skillsExcellent influencing skills

  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

  • Ability to work independently and as a member of a team

Qualifications

  • Bachelor's degree required Related field

  • Five (5) years or more 2-5 years experienced in customer service with issues resolution preferred

  • Five (5) years or more Prior leadership experience preferred

Travel:

DOT Regulated: None

Job Category: Operations and Support

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)

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