Ryder System Dispatcher in Richmond, Virginia
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You are the driving force behind our company.
Start your career with Ryder today!
MOVE YOUR CAREER FORWARD WITH RYDER!
Be a vital player for one of the largest and most recognizable names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World!
The role of the Dispatcher is to effectively achieve customer satisfaction by identifying the appropriate resources to accomplish the transportation request both on pickup and delivery. The task not only requires an analysis of the service as described by the customer but the analysis of the transportation resources available and the likelihood of success. The dispatcher must be proactive in anticipating the resources necessary during a work shift and securing the resources to ensure on time performance.
Supervise, coordinate and oversee day to day logistics operations;
Plan and review, in collaboration with the Logistics Manager, all logistics processes, ensuring that they meet the company standards and customer service specifications
Establish work schedules and procedures and coordinate activities of the workers to ensure optimal shift/team logistics
Accountable for site Key Performance Indication (KPI)
Working in collaboration with customer in all aspect of operations
Meet regularly with team members collectively, as well as on an individual basis to monitor progress towards meeting objectives, track performance, coach and counsel as well as recognizing team and individual successes
Cultivate team spirit with a Diversity and Inclusion initiative and promote cooperation by seeking opportunities to improve internal processes
Carry out performance evaluations of the team members and recommend performance awards and/or merit increases when appropriate
Address performance problems through corrective action and disciplinary process
Understand labor agreement and maintain positive labor relations with all employees
Responsible for implementation of health & safety and security initiatives, practices and behaviors and adherence to company rules and policies
Provide appropriate orientation for employees and Lead Hands and give them the information, technology and any material necessary to perform their jobs
- Performs other duties as assigned.
Skills and Abilities
Instills commitment to organizational goals
Strong planning skills
Effective leadership skills
Effective interpersonal skills
Diverse team environment
Strong verbal and written communication skills
Possesses a high degree of initiative
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
Ability to work independently and as a member of a team
Flexibility to operate and self-driven to excel in a fast-paced environment
Capable of multi-tasking, highly organized, with excellent time management skills
Detail oriented with excellent follow-up practices
H.S. diploma/GED required
One (1) year or more experience in transportation, warehouse or distribution environment preferred
0 to One (1) year direct supervisory/leadership experience required
In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options, performance-based annual cost of living increases and we are proud to offer:
Comprehensive training and the ability to continue your professional development
Regional and local Ryder resources to help guide and support as we grow this offering.
The stability and peace-of-mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 40,000 employees worldwide.
We are seeking the best and most promising candidates to provide creativity, agility and superior customer service that will exceed our Customer’s expectation. The ability to embrace and utilize Technology as part of your daily routine is crucial. In addition, YOU are the management and professional representative of the Ryder organization.
If you possess a strong work ethic and a burning desire to succeed and grow your career, and your work experience and/or education aligns with the Requirements and Responsibilities listed below, please APPLY NOW!!
Job Category: Logistics
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.