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Ryder System Customer Service Parts Coordinator in Portland, Oregon

Current Employees:

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You are the driving force behind our company.

Start your career with Ryder today!

START ON A CAREER PATH THAT HAS A FUTURE

At Ryder, our most important competitive advantage is our people. CULTURE- INTEGRITY- FAMILY . As a Customer Service Coordinator, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career.

Summary

The Customer Service Advisor, or CSC , will support the shop management process through timely customer communications and scheduling, inventory ordering and stocking, repair follow-up and maintenance file management. In this role, you will acquire proven industry knowledge, skills and resources to develop your operations & fleet maintenance background. We allow you to carve out your own career path and promote from within , based on performance. The ideal path of progression in this role is an Ops Supervisor.

If you're motivated, coachable, and looking for a fast paced, inclusive environment, you've come to the right place. Competitive pay & fast growth, full benefits package, 401k employer match, and a discount on shares!

YOUR JOB SEARCH ENDS HERE.

Shop Location- 310 N Columbia Blvd, Portland, OR 97217

Shift/Schedule- Monday- Friday 8am-4:30pm

Salary- $23-25/hour

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Ryder's most recently been named a “ Top Company for Women to Work for in Transportation ” by Women in Trucking, one of Fortune Magazine’s “ World’s Most Admired Companies ,” one of “ America’s Most Responsible Companies (https://newsroom.ryder.com/news/news-details/2020/Ryder-Recognized-for-Corporate-Social-Responsibility-Leadership-by-Newsweek/default.aspx) ” by Newsweek.

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Essential Functions

  • Execute parts inventory management processes to include conducting physical inventory, parts ordering, receiving, coordinating parts pick up and delivery as well as stocking inventory

  • Processing of invoices

  • Maintaining records and statistics such as min-max levels for inventory control

  • Ordering supplies and maintaining inventory counts

  • Responsible for managing parts obsolescence

  • Responsible for shipping warranty and parts return to vendors

  • Responsible for parts room organization and cleanliness

Additional Responsibilities

  • Performs other duties as assigned

Skills and Abilities

  • Strong verbal and written communication skills

  • Ability to communicate effectively verbally and written

  • Detailed oriented with excellent follow-up practices

  • Acute Attention to detail

  • Ability to keep accurate and up-to-date records and logs Record, itemize, collate, and tabulate data

  • Strong organizational, prioritizing, and multitasking skills

  • Ability to work independently and as a member of a team

  • Strong interpersonal skills with ability to influence and persuade others (internal and external)

Qualifications

  • H.S. diploma/GED required

  • Two (2) years or more customer Relations or Customer Service with issues resolutions experience required (internal or external) required

Travel: None

Safety Sensitive

Must adhere to Ryder's Safety Standards. Will visit Ryder shop and wear safety shoes. May operate a pallet jack

DOT Regulated: No

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#INDExempt

Job Category: Operations and Support

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)

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