Job Information
Ryder System Intermodal Operations Executive in Phoenix, Arizona
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The Intermodal Operations Executive position will be working 8am – 5pm West Coast hours
MOVE YOUR CAREER FORWARD WITH RYDER!
Be a vital player for one of the largest and most recognizable names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World!
If you are a quick learner, open-minded, detail oriented and reliable apply now to work for one of the largest and most respected names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World!
The Intermodal Operations Specialist is a key team member of a high energy and ever-evolving department that supports our Intermodal pick-up and delivery services for our clients. They will be responsible for end-to-end-services for ensuring a client’s shipments are properly setup with appointments, drop & picks, live load/unload, and whatever means our clients need us for smooth transportation services. This position encompasses someone with a strong background in logistics, Intermodal, and Client Solutions, and a drive for excellence. This role requires hands-on leadership and a person who is capable and willing to jump in for support and assistance to his/her colleagues with confident and strategic solutions. This individual will report to the Manager of Intermodal Operations.
In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options and performance-based annual cost of living increases, we are proud to offer:
Comprehensive training to help you succeed in our fast-paced environment and continue your professional development.
Regional and local Ryder resources to help guide and support as we grow this offering.
The stability and peace of mind that comes with working for a World-Class Fortune 500 organization that has been in business for over 90 years with over 42,800 employees worldwide.
We are seeking the best and most promising candidates to provide creativity, agility and superior customer service that will exceed our customer’s expectation. If you possess a strong work ethic and a burning desire to succeed and grow your career, then we have an opportunity for YOU!
You MUST be willing to commit yourself to align with our core values: Trust, Innovation, Expertise, Collaboration and Safety. The ability to embrace and utilize Technology as part of your daily routine is crucial.
If your work experience and/or education aligns with the Requirements and Responsibilities listed below, APPLY NOW!!
Essential Functions
Fully knowledgeable of all Intermodal aspects of our TMS and how the workflow is setup to be as efficient as possible; brings suggestions how to automate and improve processes; challenges status quo for better process flow.
Able to input and execute loads for dispatch/pick-up/delivery according to clients’ needs and requirements; is highly flexible and can mold to difficult customer demands.
Develop a proactive relationship with the assigned customer accounts by resolution of issues and concerns in a timely manner and provide innovative solutions.
Establish and create strategic carrier relationships in an assigned region at different Intermodal rail ramps.
Builds key relationships with both carriers and customers to ensure Cardinal Logistics is seen as best-in-class service provider; proactive communicator via phone & email follow up.
Excellent sense of container tracking to ensure we avoid all detention, demurrage, per diem, storage, etc.; Comes up with unique and effective solutions to eliminate these costs.
Ensure all documentation regarding Intermodal shipments are correct, clear and communicated to the appropriate parties; able to proactively identify when missing details will causes problems before they occur.
Support with shipment audits of transport booking files within the POD and offer lasting solutions when repeat errors are uncovered.
Financially savvy to ensure carriers are invoicing based on quoted services.
Duties, responsibilities and activities may be assigned or changed from time to time.
Skills and Abilities
Ability to represent Ryder with external constituents.
Represent Ryder Intermodal team in a professional manner to internal and external parties.
Ability to build strong customer relationships through consistent and reliable communication.
Demonstrate a passion for customer service and problem solving in a fast-paced and constantly changing business environment.
Direct customer interface (internal/external) on all customer related issues.
Display effective leadership skills.
Strong verbal and written communication.
Ability to work independently and as a member of a team.
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).
Flexibility to operate and self-driven to excel in a fast-paced environment.
Capable of multi-tasking, highly organized, with excellent time management skills.
Detail oriented with excellent follow-up practices.
Qualifications
H.S. Diploma/GED, Required
Bachelor's degree in business, Logistics, or related field of study, Preferred
3 years or more in Business related experience, Required
MS Office (Outlook, Excel, Word, PowerPoint, etc) Intermediate, Required
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Job Category: Inside Sales
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)
Current Employees:
If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.
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