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Ryder System Agile Coach in Orlando, Florida

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Great opportunity for an Agile coach with digital product development experience. This role will require extensive Product Owner coaching experience, techniques, training skillset, communication, and soft skills. An exciting role for someone who seeks thrill in seeing new products coming to life and in customer’s hands. Agile coaches at Ryder are responsible to help train product/technology teams on the enterprise agile methodology and oversee the development of agile teams to ensure effective outcomes for the business portfolio. They are responsible for guiding teams through the implementation process and are tasked with encouraging workers and leadership to embrace the agile method. The agile coach is responsible to arm agile teams with the right knowledge, tools and training so that they'll be able to use agile to its full potential and drive business outcomes. They pull from their own background in project management, IT and other related fields to understand what will work for the business. They integrate related methodologies within the company. They contribute and support setting standards for agile process. They provide training to teams on various agile frameworks like Scrum, Kanban, XP, Scrumban, etc. This position will be responsible for all agile support required at the portfolio level. The agile coach will work very closely with all Scrum Masters and Kanban leads in maintaining the standards of the enterprise agile support at Ryder. This position will have direct reports of agile practitioners.

Essential Functions

  • Oversee all agile deliveries, organizational impediments, Product Owner coaching, release plans and deliverables.

  • Works with defined teams in order to prepare overall agile delivery kick-off for the project, supports product owner in creating user stories, supports team in estimating effort and preparing implementation for user stories, supports Scrum Master project execution.

  • Identifies, selects, creates and integrates with appropriate agile framework as and when needed for agile deliveries.

  • Supports the creation and standardization of all policies and procedures surrounding the Ryder specific approach to Agile.

  • Owns and drives organizational change around Agile project initiatives related to Ryder Transformation.

  • Facilitates key Agile project coaching, including but not limited to project managers, team members and business leaders on selected tools, ceremonies, and methodologies that have been adjusted to meet Ryders needs and long term strategic goals set for Agile across the portfolio.

  • Supports and runs internal agile training. Also identifies the current areas of learning and coaching needed by Product Owners, Scrum Masters, Project Managers, IT leaders and teams and prepare custom training curriculum to meet specific needs for the portfolio.

  • Focuses on building “High performance teams” on IT side while identifying Product value streams on Business.

  • Identifies and defines the capabilities, technical tools, and management systems required to successfully implement the Ryder defined Agile Strategy, including but not limited to systems needed for Continuous Integration, Automated Testing, Change Managements, Integrations, and Project Tracking Systems.

Additional Responsibilities

  • Conducts Agility assessments of projects leveraging Agile Methodologies taking place.

  • Develop executive-level presentations, program updates, set targets, timelines.

  • Work hand in hand with the Portfolio Manager to implement agile practices and drive the agile portfolio score to maximize business value.

  • Performs other duties as assigned.

Skills and Abilities

  • Significant experience in driving cultural change and how to improve operational performance in an efficient/effective manner.

  • Excellent interpersonal, listening, and influencing skills with ability to effectively work at all levels of the organization; strong verbal/communication skills and presentation abilities.Team-oriented and social: communicates well with all levels of the organization.

  • Able to present information in clear, concise terms to all position levels in the company.

  • Ability to be tactfully persuasive at all levels of the organization.

  • Identifies essential skills and attributes to maximize individual contribution and engagement, while igniting passion to foster a high-performance/motivated team environment.

  • Builds relationships based on trust and respect.

  • Promotes the inclusion of diverse knowledge, skills, and experiences to achieve results.

  • Attitude of empowerment and transparency: enable a team to become self-directed, willing to share information, collaborate, and engage in crucial conversations.

  • Ability to anticipate change, face reality, draw conclusions, and swiftly mobilize to adapt to changing needs and demands.

  • Flexible: ability to shift to the role or tasks needed for each situational transformation.

  • Ability to 'get the job done' regardless of role definition

  • Must have high ethical standards and ability to exercise sound judgment in dealing with politically sensitive situations and catering to differing interests.

  • Champions diversity of thought and opinion.

  • Situational awareness: notice differences and issues as they arise and escalate as appropriate.

  • Conflict resolution: facilitate discussion and alternatives or different approaches.


  • Bachelor's degree required in business, engineering, Technology or a relevant degree

  • Master's degree preferred MBA or Master’s degree

  • Seven (7) years or more in Project Management required

  • Seven (7) years or more in IT required

  • Five (5) years or more in Agile Methodologies, Agile Coaching, and Training required

  • Five (5) years or more Supervisory experience required

  • Five (5) years or more in organizational change preferred

  • PMI Agile Certified Practitioner (ACP) - Preferred

  • Certified Scrum Product Owner (CSPO)

  • Certified Scrum Master (CSM)

  • Lean Kanban

  • Certified Six Sigma Green Belt - Preferred

  • Certified Project Management Professional (PMP)

DOT Regulated: No

Job Category: Project Management

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)