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Job Information

Ryder System Transportation Manager in Novi, Michigan

Current Employees:

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The Manager Transportation is responsible for all client facing transportation management activities including field operations. Client base may include up to 3-4 clients.

Essential Functions

  • Applies product knowledge to develop enhanced solutions for customer satisfaction while improving revenue/margins for Ryder

  • Works cohesively with all Ryder internal Subject Matter Experts including Sales, Transportation, Management Center, Operations, Supply Chain Excellence, marketing, Pricing, Finance and IT

  • Aligns efforts and results to customer requirements and scope of work

  • Develops and manages Field Support teams including staffing and work load planning. Develops Field Support Strategies. New customer implementation support. Develops and monitors Field Support measures of performance. Develops Transportation strategy to support client's logistic strategy, define the strategy based on new business requirements

  • Develops and manages corrective actions and continuous process improvement

  • Develops and improves standardized work processes

  • Financial/Account Performance management & reporting

  • Supervises others (hire, promote, coach, develops and performance management)

  • Develop saving opportunities for Ryder and customer

  • Organic revenue growth within client portfolio

Additional Responsibilities

  • Strategic customer initiatives

  • Performs other duties as assigned.

Skills and Abilities

  • Develops and delivers effective presentations

  • Strong verbal and written communication skills

  • Effective leadership skills

  • Decision quality

  • Develops direct reports and others

  • Manages & measures work

  • Inspires others

  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)Comfort around higher management

  • Excellent organizational skills

  • Business acumen, process management, negotiating skills

  • Ability to work independently and as a member of a team

  • Builds effective teams

  • Flexibility to operate and self-driven to excel in a fast-paced environment

  • Capable of multi-tasking, highly organized, with excellent time management skills

  • Detail oriented with excellent follow-up practices

  • Ability to build strong customer relationships

  • Develops and delivers effective presentations

  • Demonstrates problem solving skills

  • Possesses strong technical aptitude

  • Strategic agility


  • Bachelor's degree required in Business, Logistics or related field of study or a minimum of 8 years of relevant work experience

  • Master's degree preferred in Business, Logistics or related field

  • Eight (8) years or more relevant work experience required

  • Seven (7) years or more industry related experience required

  • Seven (7) years or more previous experience with financials and finance acumen required

DOT Regulated: No

Job Category: Transportation

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)