Ryder System Retirement & Benefits Consultant in MIAMI, Florida

Position Description

The Retirement & Benefits Consultant provides administrative, technical, and consultative support of a responsible and confidential nature for the retirement, health and welfare, voluntary and other benefit plans which contribute to accomplishing Ryder's goals and objectives. This individual is responsible for answering employee benefit/retirement questions and other daily activities pertaining to the retirement and benefits plan, and works with Accounting, vendors, and others to resolve discrepancies, concerns, and difficulties with the administration of the plan. S/he assists with the annual benefit enrollments, orientation, and employee benefit communications and serves as a coach, resource and mentor to junior benefit personnel.


  • Bachelor's degree in business administration, economics, finance, human resources, or related fields or equivalent degree; Eight plus (8+) years of experience in retirement and benefits administration in lieu of a Bachelor's degree

  • Five plus (5+) years of retirement and benefits adminstration experience

  • The ability to:

  • Listen to and understand information and ideas presented through spoken words and sentences

  • Communicate information and ideas in speaking so others will understand

  • Read and understand information and ideas presented in writing

  • Apply general rules to specific problems to produce answers that make sense

  • Tell when something is wrong or is likely to go wrong; It does not involve solving the problem, only recognizing that there is a problem

  • Combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events)

  • Arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations)

  • The skill to:

  • Give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times

  • Use logic, analysis, and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

  • Understand written sentences and paragraphs in work related documents

  • Talk to others to convey information effectively

  • Identify complex problems and review related information to develop and evaluate options and implement solutions

  • Determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes

  • Communicate effectively in writing as appropriate for the needs of the audience

  • Understand the implications of new information for both current and future problem-solving and decision-making

  • Consider the relative costs and benefits of potential actions to choose the most appropriate one

  • Monitor/Assess performance of yourself, other individuals, or organizations to make improvements or take corrective

  • Guide, engage, and impart knowledge to others

  • The aptitude to learn new plans, systems, and procedures

  • Knowledge of word processing, spreadsheet, and presentation graphics software or similar plans, including Microsoft Word, Excel, Access, and Powerpoint

  • Extensive knowledge of the administration, recordkeeping, and regulatory environment of qualified retirement (401(k), defined contribution and defined benefit plans) and benefit plans

  • Working knowledge of HRIS and payroll systems


  • Oversees and performs administrative and record-keeping tasks related to benefits and qualified retirement plans; Ensures accurate enrollment of participants, smooth processing of claims, flawless and correct weekly file feeds, timely compliance (nondiscrimination) testing, and accurate administrative and record-keeping services from vendors and Ryder's benefits department; Contributes to the compliance with IRS and DOL regulations

  • Audits benefits and retirement plans on a regular basis by researching service data, eligibility, and other data pertaining to different plan provisions, applies statistical techniques, reports to management, and finds solutions to correct problems

  • Provides and coordinates employee communication regarding benefit and retirement programs; Answers complex employee questions and helps to resolve them; Instructs and trains internal and external staff on all administrative procedure; Conducts annual benefit enrollment meetings, and informational seminars throughout the year; Serves as a coach and mentor to junior and related personnel

  • Ensures effective and efficient implementation of new programs, vendors, systems, and/or operating procedures; Works closely with benefits management team and consultants on determining plan design and benefit cost management

  • Provides support to project teams by leading, participating in projects, identifying issues and escalating as appropriate, recommending solutions, maintaining project schedules, schedule meetings, provide status updates, and/or other aspects of project work   

  • Determines department objectives and establishes administrative procedures

  • Assumes additional related responsibilities as needed

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Requisition ID 2018-64225

Category Human Resources

Employment Type Regular - Full Time (4)

Travel Requirements 0-10%

Position Code 8313