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Ryder System Employee Relations Analyst in London, Ontario

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The Employee Relations Analyst is responsible for administering Ryder HR Connect program designed to ensure appropriate and consistent treatment of all employee relations issues reported by the employees through that mechanism. They will conduct Human Resources (HR) related investigations and provide recommendations to Human Resources and Operational Management. He/She will review HR investigations for thoroughness and provide feedback to the field HR. They will analyzes and interpret HR Connect data to incorporate information into the Board of Director reports, as well as to monitor employee relations trends in order to aid field HR in addressing them accordingly. This position will provide guidance and interpretation of policies and procedures as well as training in accordance with applicable anti-discrimination laws and company policies and procedures to minimize the company's legal liability and conducts on-site or remote audits for compliance with local, state, federal laws and company policies and procedures.

Essential Functions

  • Oversee daily administration of HR Connect, HR Connect International, and HR Hotline. Conduct and participate in all phases of local HR investigations. Review of HR field investigations. Provide guidance and interpretation of policies and procedures. Provide advice and recommendations on proper handling of employee relation issue to site managers and HRAnalyze and interprets various data for Board of Director reports, employee relations trends and other pertinent areas

  • Conduct on site or remote audits for compliance with local, state, and federal laws, as well as Ryder policies and procedures.

  • Train field personnel and HR on HR Connect System, investigative protocols and Ryder policies and procedures as applicable

  • May supervise the day-to-day activities/responsibilities of HR Coordinator(s) and other junior staff

Additional Responsibilities

  • Performs other duties as assigned

Skills and Abilities

  • Ability to conduct sensitive investigations and identify violations of federal, state and local regulations and/or violations of company policies and procedures

  • Strong analytical skills and advanced knowledge of Microsoft Office Suite

  • Strong oral and written communications skills

  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

  • Ability to work independently with minimal supervision

  • Flexibility to operate and self-driven to excel in a fast-paced environment

  • Capable of multi-tasking, highly organized, with excellent time management skills

  • Detail oriented with excellent follow-up practices


  • Bachelor's degree required in human resources, organizational management, law or equivalent

  • Five (5) years or more in HR compliance, HR generalist or employee relations required

Travel: 30-40%

DOT Regulated: No

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.

Job Category: HR Compliance

Ryder is an equal opportunity employer. We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities.

In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process. Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance in order to apply please contact us at 905-302-3924.

Ryder est un employeur offrant l’équité en matière d’emploi. Nous valorisons la diversité et l’inclusion en milieu de travail et nous encourageons tous les candidats qualifiés à postuler, y compris les femmes, les minorités visibles, les autochtones et les personnes avec un handicap. (L'emploi du genre masculin dans ce texte ne se veut pas discriminatoire et n'a pour but que de l'alléger)

Conformément à son engagement envers la diversité et l'inclusion, Ryder accueille et encourage les candidatures de personnes handicapées. Des accommodements peuvent être proposés sur demande pour les candidats qui participent à toutes les sphères du processus de recrutement, de sélection et d'évaluation. Si vous nécessitez un accommodement, veuillez informer le représentant des ressources humaines de la nature de l'accommodement souhaité afin que nous puissions discuter de vos besoins avec vous. Si vous avez besoin d'assistance pour postuler, veuillez nous appeler au 905-302-3924.

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