Ryder System Manager Customer Logistics in Lansing, Michigan
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This position will oversee the day-to-day operations within an assign function, and is responsible for all aspects of Operations and Account Management . Mainly responsible for the leadership of direct reports as well as the attainment of daily operational goals within his/her assigned functional area
Customer service satisfaction and expectation management
Staffing performance management and development of exempt and non-exempt employees
Manage day-to-day planning and scheduling
Health and Safety Management
State/Local/Federal regulations compliance
Performs other duties as assigned.
Associate's degree .
Bachelor's degree Related field preferred.
Five (5) years or more experience Logistics, Transportation, Warehouse or industry related field experience
Five (5) years or more experience Previous plant experience
Five (5) years or more experience Contingency planning and crisis management support experience
One (1) year or more experience direct supervisory experience
Five (5) years or more experience 3PL experience
One (1) year or more experience LLP (lead Logistics Provider) background
Ability to work within international functional teams.
High level analytical ability where problems are unusual and difficult.
Demonstrated technical and professional skills in job-related area.
Ability/willingness to travel to customer locations in support of GM Crisis Events.
Off shift support in the event of critical customer network disruption or crisis.
Makes decisions in a a timely manner.
Strong oral and written communications skills.
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).
Ability to work independently and as a member of a team.
Flexibility to operate and self-driven to excel in a fast-paced environment.
Capable of multi-tasking, highly organized, with excellent time management skills.
Detail oriented with excellent follow-up practices.
Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required.; advanced level.
Logistics industry knowledge; advanced level.
Knowledge and understanding of Customer/Company local and Federal regulations.; advanced level.
Fundamental knowledge of Supply Chain Management components.; intermediate level.
Strong knowledge of Manufacturing and Production; advanced level.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America’s largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.