Job Information
Ryder System Customer Logistics Specialist in Greenville, North Carolina
Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)
We are immediately hiring a Customer Logistics Specialist in Greenville, NC for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.
Pay Type: Exempt / Salary paid Twice Per Month
Annual Salary Pay: Target Salary is $48,000 - $50,000 based on experience
Schedule: Shift Monday-Friday: 8:00 am- 5:00 pm
When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.
Here are a few of the many benefits when working with us:
Medical, Dental, Vision Benefits start at 30 Days
401 (K) Savings Plan with a company match
Discounted employee stock purchase options
Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
All major holidays paid and Paid time off within your first year
Up to 12 weeks paid maternity leave
The Customer Logistics Specialist acts as a liaison between the customer and Ryder to ensure the proper function and execution of all Vendor Compliance processes. The role supports all Compliance functions focusing on problem resolution, and process improvement. The Customer Service Advocate will drive continuous improvement projects that arise out of feedback from the customer and/or Vendor Compliance Chargebacks (VCC).
The Customer Logistics Specialist is expected to continuously evaluate and implement processes with regard to opportunities to improve internal metrics and drive toward successful achievement of company objectives by analyzing compliance data and implementing process improvement initiatives with the customer, Ryder Operational teams, Ryder Transportation Teams, and Ryder IT Teams.
Essential Functions
Compliance Projects/Project Management: Collaborate with the customer, Ryder Operations team, Ryder Transportation Team, and Ryder IT Team providing them with the necessary data to avoid disruptions and ensure compliance to customer goals. Work with the teams on projects to improve processes that drive internal and external metrics.
Develop and implement quality improvements, risk mitigation, opportunity identification, and internal/external process efficiencies. Identify and investigate opportunities to improve distribution efficiencies and savings, and coordinate implementation with business partners.
Coordinate daily activities related to compliance of Customers. Monitor critical customer metrics, including on-time delivery, operational deficiencies. Identify and discuss defects and delivery problems with management, customers, and affected parties and creates projects to improve metrics
Develop reports on customer performance and activities and provide managers with current results for action.
Problem Resolution Coordination: Responsible for standardization and analysis of all Problem
Resolution processes/procedures to ensure maximum efficiency, accuracy, and proper coordination with the different areas of Transportation, Logistics, warehousing and the customer. Review all Vendor Compliance Charges and On Time related violations and initiate problem resolution for those issues.
Compliance Reporting/Violation Analysis: Prepare all reporting and supporting documentation forbusiness meetings with the customer and Ryder Operations and Finance Teams on a monthly basis. Provide violation trend analysis and notify management of any necessary issues and Vendor Compliance needs based on these findings. Create monthly project improvement log identifying outstanding issues, and highlighting issues that have surpassed their resolution time-frame. Communicate process improvements based on reporting analysis.
Additional Responsibilities
Conduct project meetings, track and analyze projects.
Recommend and take action to direct the analysis and solutions of problems.
Create and maintain a project schedule for each project by identifying and monitoring: overall project timeline, project milestones, tasks, resources, and critical paths.
Coordinate meetings, as needed, to initiate working sessions, resolve project issues, etc.
Promote continuous improvement by conducting, documenting, and communicating lessons learned throughout the project.
Prepare and conduct informal and formal presentations.
Build relationships with all functional areas and manage stakeholder expectations.
Performs other duties as assigned.
Skills and Abilities
Effective interpersonal skills
Excellent collaboration and team building skills
Strong verbal and written communication skills
Demonstrates analytical skills
Demonstrates problem solving skills
Ability to work with others in a professional manner while achieving a common goal
Ability to design, plan, organize, and implement projects and tasks within an allotted timeframe
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
Ability to work independently and as a member of a team
Possesses a high degree of initiative
Qualifications
Bachelor's degree required in business, logistics or related field
One (1) year or more vendor compliance experience preferred
One (1) year or more in problem solving using continuous improvement and LEAN methodologies preferred
DOT Regulated: No
We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire every day!
Apply Here With Ryder Today
Click here to see all Opportunities at Ryder: https://ryder.com/careers
EEO/AA/Female/Minority/Disabled/Veteran
#li-post #indexempt #FB #LI-GM
Job Category: Logistics
Compensation Information :
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.
Compensation ranges for the position are below:
Pay Type :
Salaried
Minimum Pay Range:
$48,000
Maximum Pay Range:
$50,000
The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.
Benefits Information:
For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
Current Employees:
If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.
Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)
#wd