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Job Information

Ryder System Senior Operations Manager - Distribution in GRAND PRAIRIE, Texas

Position Description

If you are an engaging, charismatic leader who enjoys overcoming challenges and can successfully drive culture change, this very well may be the role for you! We’re currently hiring an Ops leader who is focused on the customer, on their employees, and on their continued career growth. With so many of our leadership team having been promoted through this role in our Fortune 500, 80+-year-old company, this opportunity will present you with a great chance to build a stellar career, where the sky could truly be the limit (or at least lead to Dir/VP/P type roles in the future – with time and wins of course).

As our Senior Operations Manager (internally titled “Senior Logistics Manager”) you will be immediately responsible for a 220K SF customer site not including the attached manufacturing area being managed by the client. You will manage and improve the services we provide to our customer while you develop and implement valuable customer performance measurements.

Importantly, you will have Profit and Loss responsibility (previous experience running a P&L is desired, but we’ll also consider you if this is the next step in your development).

You will be responsible for leading, guiding, educating and directing your onsite leadership team (consisting of 2 Operation Supervisors, 1 Inventory Specialist, and 40 to 50+ warehouse professionals onsite) to be highly effective in a Lean culture as you will have day-to-day responsibility of Receiving, Shipping, Inventory Control, continuous improvement and metric capturing.

Also, we realize that you may currently have a “director” title in your current organization but fit into this role. We’re not really all that into titles here at Ryder, so we hope you won’t hesitate to apply. Worst case scenario, you might not be right for this role but will start a great relationship with us that leads to a great match in the future!

Bottom line: If you are an engaging, charismatic leader who enjoys overcoming challenges and can successfully drive culture change, this very well may be the role for you!

Startup experience preferred.


  • Bachelor's degree in business, logistics, or supply chain, or a minimum of eight (8) years of relevant work experience

  • Master's degree in business, logistics, or supply chain preferred

  • Five (5) years or more of experience in supply chain, logistics, warehouse or an industry-related field

  • Three (3) years or more of supervisory experience

  • Two (2) years or more of Profit & Loss experience preferred

  • Two (2) years or more of application experience of Lean principles, systems, and tools

  • Excellent problem solving skills

  • Excellent oral and written communication skills with demonstrated leadership capabilities

  • Ability to:

  • Create and maintain professional relationships within all levels of the organization (peers, work groups, customers, and supervisors

  • Work independently and as member of a team

  • Create and develop an inclusive and engaged work environment

  • Flexibility to operate, and self-driven to excel, in a fast-paced environment

  • Capability to multi-tasking, highly organized, with excellent time management skills

  • Detail-oriented with excellent follow-up practices

  • Strong organizational, analytical, and computer skills

  • Effectively manage Profit & Loss statements may be necessary depending on the complexity and scope of the operation preferred

  • Demonstrated knowledge and understanding of Distribution Management (intermediate level)

  • Knowledge of:

  • Warehouse Management Systems (WMS) (intermediate level) preferred

  • Material Handling Equipment (MHE) may be required based on position (intermediate level) preferred

  • OSHA (intermediate level)

  • DOT and Hazmat may be required based on the account (intermediate level) preferred


  • Interface directly with the customer to ensure issues are resolved in a timely manner while maintaining a high level of customer satisfaction

  • Strategic operational planning and execution for the operation

  • Identify and/or solve operational issues with the account(s) by implementing continuous improvement and LEAN initiatives, to strengthen team unity, goals, productivity and results

  • Hire, supervise, develop and manage performance for employees and maintain a positive employee relations environment at assigned account(s)

  • Maintain open and effective communications within the work group(s) and with other work groups within the organization. Review data, identify and implement necessary actions as required

  • May manage the profit and loss statements based on the complexity and scope of the organization

  • Lead a proactive safety program within the work group(s) consistent with company policy in order to provide a safe and secure work environment. Instruct and enforce location safety management plans, training and processes. Monitor the maintenance of equipment for assigned work group(s) by using checklists and observations as required

  • Perform other duties as assigned

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Requisition ID 2019-71250

Category Logistics/Distribution/Transportation Management

Employment Type Regular - Full Time (4)

Travel Requirements 0-10%

Position Code 2176