Ryder System Customer Service Representative - $19.50/hr - Mon-Fri - 8am-4:30pm - Elwood in Elwood, Illinois
Our team is gr owing!
Ryder is hiring Customer Service Representatives
in Elwood, IL!
Under supervision from a supervisor or manager, the Customer Service Representative provides clerical support as it pertains to the warehouse, transportation, inventory, or general offices.
About the position:
Schedule: Mon-Fri (8am - 4:30pm) with OT as needs arise
General Customer Service Experience
Excellent Customer Service and Communication Skills to include Email Correspondence
Other requirements:Must be able to pass a criminal background check and drug test.
Attach resume for quickest response.
Direct Hire-Weekly Pay-Direct Deposit available!
Strong Safety culture, including safe and reliable equipment, paid training
Stability and growth opportunities
Competitive benefits package, vacation & PTO in the first year!
Forbes’ 2019 list of the “World’s Best Employers”
High school diploma or equivalent
Experience as a clerk in a warehouse/distribution environment performing duties such as transportation coordination, inventory, shipping/receiving, coordinating with various carriers, vendor and customers strongly preferred
Has the ability to make quick, reliable decisions that represent both the customer and Ryder
Has strong written, organizational, and verbal communication skills
Intermediate knowledge of MS Office products (Excel, Word, and PowerPoint)
Knowledge of WMS systems preferred
Experience operating forklift equipment preferred
Equipment certification may be required
Performs adminstrative tasks for area or shift
Maintains filing systems and documents per Standard Operating Procedure (SOP)
Interacts with customers and contractors, answering questions regarding shipment times, product cuts, loads not picked up by the carrier, and damage claims
Coordinates processing of export orders, filling out export paperwork, generates export labels, maintaining export paperwork
Processes returns in Warehouse Management System (WMS) and maintains paperwork
Pallet management: orders CHEP and white wood pallets for the site, conducts reconciliation of pallet count, researches large pallet system variances
Using the location's WMS system, updates area or shift metrics as needed
Additional duties as assigned, overtime as needed
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Job Locations US-IL-Elwood
Posted Date 2 weeks ago (6/22/2022 5:56 PM)
Category Logistics/Distribution/Transportation Management
Employment Type Regular - Full Time (4)
Travel Requirements 0-10%
Position Code 8592