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Ryder System Logistics Manager in East Hartford, Connecticut

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SUMMARY

Under the responsibility of the Order Management Supervisor, the Order Management Data Analyst is responsible for assembling and reporting data, analyzing performance and identifying problems in order to extract useful information and develop conclusions for internal and external customer expectations.

ESSENTIAL FUNCTIONS

Create, edit, audit, and transmit various pre-designed reports scheduled to internal or external customers by utilizing various systems extracts and other data analysis tools.

Provide data analysis using appropriate data management techniques in order to identify discrepancies, trends, opportunities and issues with processes, systems and performance of both dedicated and contracted carriers.

Perform root cause analysis and recommended solutions in order to determine the impact, risk and scope of issues and opportunities and assist in plotting a corrective action plan to resolve process issues or exploit opportunities.

Modify process flows and action steps within processes based on different internal guidelines and external processes to improve, resolve issues and meet changing customer requirements.

Provide assistance, coach, guide, and support to team members in the completion of daily-required tasks within the department.

Participate in special projects and assignments for continuous improvement opportunities, Kaizens groups, problem solving sessions, peak seasonality requirements.

Conduct Ad hoc reporting to create various types of reports based on specific internal or external customer queries using different data analysis tools.

Responsible for Data Base Management in order to improve or develop databases design to facilitate the collection, storage and reporting of data in various formats for both internal and external customers.

ADDITIONAL RESPONSIBILITIES

Performs other duties as assigned.

EDUCATION

College degree/Technical Certification in business, logistics, transportation or related program. A combination of other education and experiences will be considered..

EXPERIENCE

Two (2) years or more experience of related experience, previous experience in transportation and data management/analytics.

SKILLS

knowledge of SQL (Sequential Query Language) Demonstrates analytical skills. Demonstrates problem solving skills. Performs work independently with minimal supervision. Possesses a high degree of initiative. Strong verbal and written communication skills. Performs work independently with minimal supervision.

KNOWLEDGE

LICENSES

TRAVEL

None

Job Category

Logistics

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. at https://ryder.com/job-applicant-privacy-policy

Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America’s largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.

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