Ryder System Customer Logistics Manager in DULUTH, Minnesota

Position Description

The Customer Logistics Manager is typically dedicated to one logistics account and is responsible for all aspects of operations and account management. The ideal candidate will have 1 or more years of experience managing 5-10 local drivers, specifically dispatching, routing and employee relations aspects of the position. The ability and experience to manage individuals in a corporate setting would also be considered. Keys to success in this role would be the ability to manage and supervise a group of individuals, strong computer acumen and ability, strong customer service and the ability to work direct with the primary customer on a daily basis.


  • Associates degree or 4 years of related experience is required

  • Advanced Level Skills in MS Excel such as keyboard short cuts, creating macros, merge, merge queries, templates, table techniques, and working with images and text

  • Minimum 1 (one) year of supervisory experience required

  • Experience with ground transportation operations including DOT, OSHA and all related safety regulations


  • Bachelor's degree preferred

  • Three to five years experience in logistics, transportation, warehouse or industry related field is preferred

  • Knowledge/Experience in transportation environment (i.e., Shipping, receiving and inventory management, distribution or dispatch preferred)

  • Knowledge of warehouse and or software applications, routing and dispatch software systems preferred

  • Excellent written, verbal and organizational skills preferred


  • Attainment of productivity goals resolving customer issues

  • Quality Assurance Safety Management and reporting New Employee training

  • Employee relations solutions Individual will be working in a dynamic environment focusing on delivery of continuous measurable improvement to the customer

  • Ensure functional area meets all productivity goals and objectives

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Requisition ID 2017-49246

Category Logistics/Distribution/Transportation Management

Employment Type Regular - Full Time (4)

Travel Requirements 0-10%

Position Code 2174