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Ryder System Customer Service Rep - Dekalb in DEKALB, Illinois

Position Description

*OPEN INTERVIEWS *

4/14/21 1 pm - 4 pm

Ryder

801 E. Gurler Rd

Dekalb, IL 60115

4/15/21 1 pm - 4 pm

Ryder

801 E. Gurler Rd

Dekalb, IL 60115

4/19/21 5 pm - 7 pm

Virtual Video Interviews by appointment

4/22/21 10 am - 4 pm

Fatty’s Pub & Grille

1312 West Lincoln Highway

Dekalb, IL 60115

4/23/21 10 am - 4 pm

Fatty’s Pub & Grille

1312 West Lincoln Highway

Dekalb, IL 60115

4/24/21 10 am - 4 pm

Fatty’s Pub & Grille

1312 West Lincoln Highway

Dekalb, IL 60115

If you are not able to make these dates additional dates will be posted soon.

RYDER-DEKALB EMPLOYEES CAN EARN $500 FOR EACH SUCCESSFULLY HIRED REFERRAL. LEARN MORE AT ONE OF OUR HIRING EVENTS!

Brand New Ryder Distribution Center! We are looking for Warehouse Associates to join the 1.2 million sq. ft. facility at 801 E Gurler Rd. DeKalb, IL located directly south of the Dekalb Oasis/ in the corridor of Rt 23 and Gurler Rd. Apply today to hear more about this exciting opportunity! Please join us in this exciting new opportunity!

Fun Fact: This facility is 60 Degrees year round!

Under supervision from a supervisor or manager , the Customer Service Representative provides clerical support as it pertains to the warehouse, transportation, inventory, or general offices.

Requirements

  • High school diploma or equivalent

  • Experience as a clerk in a warehouse/distribution environment performing duties such as transportation coordination, inventory, shipping/receiving, coordinating with various carriers, vendor and customers strongly preferred

  • Has the ability to make quick, reliable decisions that represent both the customer and Ryder

  • Has strong written, organizational, and verbal communication skills

  • Intermediate knowledge of MS Office products (Excel, Word, and PowerPoint)

  • Knowledge of WMS systems preferred

  • Experience operating forklift equipment preferred

  • Equipment certification may be required

Responsibilities

  • Performs adminstrative tasks for area or shift

  • Maintains filing systems and documents per Standard Operating Procedure (SOP)

  • Interacts with customers and contractors, answering questions regarding shipment times, product cuts, loads not picked up by the carrier, and damage claims

  • Coordinates processing of export orders, filling out export paperwork, generates export labels, maintaining export paperwork

  • Processes returns in Warehouse Management System (WMS) and maintains paperwork

  • Pallet management: orders CHEP and white wood pallets for the site, conducts reconciliation of pallet count, researches large pallet system variances

  • Using the location's WMS system, updates area or shift metrics as needed

  • Additional duties as assigned, overtime as needed

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Job Locations US-IL-DEKALB

Posted Date 2 months ago (2/18/2021 2:40 PM)

Requisition 2021-95259

Category Logistics/Distribution/Transportation Management

Employment Type Regular-Full time

Travel Requirements 0-10%

Position Code 8592

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