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BUILD ON YOUR CAREER WITH A COMPANY THAT HAS A FUTURE

At Ryder, our most important competitive advantage is our people. CULTURE- INTEGRITY- FAMILY . As a Body Shop Supervisor, you’ll be part of a fast-paced team, driven to succeed and empowered to develop your operations & managerial career. This is an essential industry and we’ve been in the game since 1933!

Position Summary

The “ Body Shop Supervisor ” assists the Shop Manager with the operations and personnel for a shift of a particular location. The Supervisor may have supervisory duties of employees on a shift, including but not limited to: Collision Mechanic, Collision Painter, Collison Worker, etc. The Body Shop Supervisor must be able to accomplish results and ensure business objectives and labor requirements are met. The Supervisor is responsible for ensuring the customers' needs are being met while balancing financial, operating, quality, safety and asset targets against the requirements of the business. This position is responsible for the management of the location performance against metrics to meet and/or exceed assigned objectives. The Supervisor will be cross functionally trained in order to be able to back up others within the shop. As with all Ryder shop positions, the Body Shop Supervisor, is responsible for adhering to all Ryder Operations policies and procedures.

This role may be a developmental position to prepare incumbents for the Manager role because w e allow you to carve out your own career path and promote from within , based on performance. The continuous, on-the-job experience here at Ryder opens up other opportunities and provides a long-lasting career. This position comes with a competitive salary and yearly bonus. We also offer a full benefits package, 401k employer match, PTO, and a discount on shares!

Shop Location: Dallas, TX

Hours: 5:30am to 3:30pm

Schedule: Monday - Friday

Salary - Bonus

This position requires experience working in a Heavy-Duty Truck collision repair shop.

Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicant’s skills; prior relevant experience; certain degrees or certifications, etc.

Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Essential Functions

• Generates and develops leads for new business for both the body shop and mechanic shop. Visits potential customers onsite to sell Ryder services. Sends new customer information to BU Director Of Sales for evaluation. Maintain a positive employee related climate and maintain a customer satisfaction index at a high level.

• Ascertain automotive body damage by conducting inspections and examinations to determine extent of structural, body, mechanical or interior damage. Photographing damaged areas. Develop/prepare estimate cost by costing parts, supplies, labor and calculating customer's payment, Obtain insurance estimates by contacting insurance companies, reviewing damage estimates with insurance adjuster, resolving repair and replacement requirements. Maintain customer rapport by explaining estimate and expected return of vehicle. Maintains relationships with customers by calling and visiting the customer's location. Looks for ways to provide additional services and support to those customers. Acts as a liaison between the shop and the customer.

• Manages walk-in customers. Assist up a method of payment. (credit, credit card etc.) Assures proper billings and collections. Sets up customer survey and follow up. Assists with disputes.

• Monitors the market place for competition and competitive rates. Provides market analysis and development.

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Demonstrates problem solving skills

• Strong verbal and written communication skills

• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

• Ability to work independently and as a member of a team

• Possesses a high degree of initiative

• Flexibility to operate and self-driven to excel in a fast-paced environment

• Capable of multi-tasking, highly organized, with excellent time management skills

• Detailed oriented with excellent follow-up practices

Qualifications

• Bachelor's degree required Business and/or marketing or equivalent experience

• Five (5) years or more Demonstrated consecutive Sales Excellence (quota achievement) in prior sales responsibilities required

Travel: Greater than 10%

DOT Regulated

• Regulated Driver non-CDL

• Must Have and Maintain Class C Texas License or Equivalent and Be Insurable By Company Insurance Provider

#LI-post #INDexempt #FB

Job Category: Outside Sales

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)

Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

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