Ryder Veterans Jobs

Job Information

Ryder System Shop Parts / Customer Coordinator Weekends Off! in Costa Mesa, California

Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process. To learn how to apply for a position using the Career worklet, please review this quick reference guide (https://rydersystems.service-now.com/sys_attachment.do?sys_id=a39f83621bd99050632a4223cd4bcb91) .

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)

You are the driving force behind our company.

Start your career with Ryder today!

Monday to Friday schedule

Weekends Off!

11:30AM to 8PM

$22 hourly, Full Time paid weekly with 401k, health, dental and vision insurance!

We're looking for someone with Parts Experience: Good customer skills, multi-tasking and self-motivated!

The Customer Service Coordinator/Parts Inventory Coordinator will perform tasks related to parts inventory, scheduling and processing orders in a fast paced maintenance facility.

Hand out jobs, order parts. Help to manage the flow of the tech's on second shift. Manage APS, Communicate with customers on status of units in the evening.


As part of the Ryder team the Inbound Associate II will handle a variety of tasks including handling incoming call volumes, researching Ryder invoices, explaining charges, comchecks and communicating with external field personnel to close Salesforce cases within 2-day service level agreement (SLA).


Handle incoming calls.

Solve problems and investigate/resolve a variety of issues and requests.

Enter call cases into Salesforce.

#LI-post #INDexempt #FB


Performs other duties as assigned.


H.S. diploma/GED


One (1) year or more experience Truck industry experience

One (1) year or more experience working with customers


Strong verbal and written communication skills.

Detailed oriented with excellent follow-up practices.

Ability to drive multiple projects to successful completion.

Ability to work independently and as a member of a team. Able to work with minimal supervision. Operate effectively as part of a team in a call center environment. Adhere to departmental goals and metrics.

Strong verbal communication and listening skills.

Demonstrates a high level of accuracy, even under pressure. Handle stressful situations and high call volumes

Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).

Flexibility to operate and self-driven to excel in a fast-paced environment.

Capable of multi-tasking, highly organized, with excellent time management skills.

Detail oriented with excellent follow-up practices


Good command of the English language; advanced level.

Knowledge of systems and tools (FIS, Carms, Salesforce, etc.); intermediate level; preferred.

MS Office & Windows; intermediate level.




Job Category

Customer Service

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)

Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America’s largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.