Ryder System Application Developer IV - Remote in Concord, New Hampshire
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The Application Developer IV will support all phases of the Agile software development lifecycle; including but not limited to gathering and analyzing user requirements, developing and testing code, responding to outages, and creating application system models.
Design and develop enterprise-level software programs.
Maintain and recommend software improvements to ensure strong functionality and optimization.
Test the application using various testing strategies like Unit Testing, Integration Testing, System Testing, and Smoke Testing to ensure everything works before handing off build to the QA Team. Support defect resolution from user and QA testing.
Provide 24x7 on-call support for Severity 1 issues, per duty roster with a root-cause/corrective action mindset. Manage Service Level Agreements (SLAs) for Severity 2 and 3 support tickets.
Work with Product Owner to groom backlogs and provide capability.
Develop, document, and maintain technical specifications and design documentation; including but not limited to solution diagrams, flowcharts, checklists, migration plans, and core solution documentation for posterity.
Provide comprehensive support to internal customers and peers to achieve resolution to outstanding problems and/or issues.
Monitor application health by establishing dashboards and alerts.
Performs other duties as assigned.
Skills and Abilities
Ability to collect information, detect patterns, brainstorm, interpret data, integrate new information, and theorize to problem solve and make decisions
Have a command of computer languages to write and update computer programs, including the ability to debug and test programs
Ability to be comfortable and effective with issues that lack clarity, structure or certainty
Strong verbal and written communication skills
Ability to document and maintain technical specifications
Possess a high degree of initiative
Bachelor's degree required in Computer Engineering or related field
Master's degree preferred in Computer Science or related field
Three (3) years or more Transportation Management and/or Distribution Management Technology preferred
Seven (7) years or more Software Development required
DOT Regulated: No
Applicants from California, Colorado, New Jersey, New York City, and Washington:
Salary is determined based on internal equity; internal salary ranges; market
data/ranges; applicant’s skills; prior relevant experience; certain degrees or
The salary for this position ranges from $90K – $120K.
Ryder offers comprehensive health and welfare benefits, to include medical,
prescription, dental, vision, life insurance and disability insurance options, as well as
paid time off for vacation, illness, bereavement, family and parental leave, and a tax advantaged 401(k) retirement savings plan
Job Category: Application Development, Delivery & Support
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.