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Ryder System Distribution Operations Manager - Startups in CHICAGO, Illinois

Position Description

A Senior Operations Manager on SET (Startup Effectiveness Team) will manage one or more customer accounts in short cycles giving the sites operations team the ability to focus on the employees, customer and site stability.

  • This is a unique opportunity within the Ryder organization.

  • This position will play a leadership role in the startup of new customer distribution centers across the US, this can include Canada and Mexico.

  • Will be exposed to diverse product lines and labor management systems.

  • This opportunity provides the candidate with a fast track to career advancement within the Ryder organization.

  • The position will require a minimum of 80% travel.

  • Can be tasked with site support for existing operations.

  • Will interact with all levels of management for both Ryder and our Customers.

The SET team is a diverse group of leaders tasked with all aspects of the startup process. A SET SOM will manage safety, P&L responsibility and direct the assessment, development, launch, and continuous improvement activities during the implementation. This position will also require day-to-day customer interaction and supporting the on-site operations manager. This position will report directly to a senior Group Logistics Manager.

#FB #Indexempt



  • Bachelor's degree in business, logistics, or supply chain, or a minimum of eight (8) years of relevant work experience

  • Master's degree in business, logistics, or supply chain preferred

  • Five (5) years or more of experience in supply chain, logistics, warehouse or an industry-related field

  • Three (3) years or more of supervisory experience

  • Two (2) years or more of Profit & Loss experience preferred

  • Two (2) years or more of application experience of Lean principles, systems, and tools

  • Excellent problem solving skills

  • Excellent oral and written communication skills with demonstrated leadership capabilities

  • Ability to:

  • Create and maintain professional relationships within all levels of the organization (peers, work groups, customers, and supervisors

  • Work independently and as member of a team

  • Create and develop an inclusive and engaged work environment

  • Flexibility to operate, and self-driven to excel, in a fast-paced environment

  • Capability to multi-tasking, highly organized, with excellent time management skills

  • Detail-oriented with excellent follow-up practices

  • Strong organizational, analytical, and computer skills

  • Effectively manage Profit & Loss statements may be necessary depending on the complexity and scope of the operation preferred

  • Demonstrated knowledge and understanding of Distribution Management (intermediate level)

  • Knowledge of:

  • Warehouse Management Systems (WMS) (intermediate level) preferred

  • Material Handling Equipment (MHE) may be required based on position (intermediate level) preferred

  • OSHA (intermediate level)

  • DOT and Hazmat may be required based on the account (intermediate level) preferred


  • Interface directly with the customer to ensure issues are resolved in a timely manner while maintaining a high level of customer satisfaction

  • Strategic operational planning and execution for the operation

  • Identify and/or solve operational issues with the account(s) by implementing continuous improvement and LEAN initiatives, to strengthen team unity, goals, productivity and results

  • Hire, supervise, develop and manage performance for employees and maintain a positive employee relations environment at assigned account(s)

  • Maintain open and effective communications within the work group(s) and with other work groups within the organization. Review data, identify and implement necessary actions as required

  • May manage the profit and loss statements based on the complexity and scope of the organization

  • Lead a proactive safety program within the work group(s) consistent with company policy in order to provide a safe and secure work environment. Instruct and enforce location safety management plans, training and processes. Monitor the maintenance of equipment for assigned work group(s) by using checklists and observations as required

  • Perform other duties as assigned

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.


Posted Date 2 weeks ago (3/25/2020 12:14 PM)

Requisition ID 2020-85353

Category Logistics/Distribution/Transportation Management

Employment Type Regular - Full Time (4)

Travel Requirements Greater than 60%

Position Code 2176