Ryder System Customer Logistics Supervisor - Startups in Chicago, Illinois
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The Customer Logistics Supervisor - Startups is responsible to supervise, coordinate and oversee the logistics operations and provide coaching, development and training to the staff members.
Be a vital player for one of the largest and most recognizable names in
Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World!
The Ryder Startup Operation members (SET Ops) acts as a setup consultant and handles all aspects of new business startups along with ongoing support of Field Operations. This includes training for basic system operations and often includes aiding and functioning in the expected role. As such, the ability to prioritize work-tasks and manage the day-to-day task items are requirements of this position. Additionally, the team engages and takes part in the writing of process documents, system testing, and even design-level consulting for new pieces of the product.
Travel is extensive for this role and is expected to be 95-100%.
Supervise, coordinate and oversee day to day logistics operations;
Plan and review, in collaboration with the Logistics Manager, all logistics processes, ensuring that they meet the company standards and customer service specifications
Establish work schedules and procedures and coordinate activities of the workers to ensure optimal shift/team logistics
Accountable for site Key Performance Indication (KPI)
Working in collaboration with customer in all aspect of operations
Meet regularly with team members collectively, as well as on an individual basis to monitor progress towards meeting objectives, track performance, coach and counsel as well as recognizing team and individual successes
Cultivate team spirit with a Diversity and Inclusion initiative and promote cooperation by seeking opportunities to improve internal processes
Carry out performance evaluations of the team members and recommend performance awards and/or merit increases when appropriate
Address performance problems through corrective action and disciplinary process
Understand labor agreement and maintain positive labor relations with all employees
Responsible for implementation of health & safety and security initiatives, practices and behaviors and adherence to company rules and policies
Provide appropriate orientation for employees and Lead Hands and give them the information, technology and any material necessary to perform their jobs
- Performs other duties as assigned.
Skills and Abilities
Instills commitment to organizational goals
Strong planning skills
Effective leadership skills
Effective interpersonal skills
Diverse team environment
Strong verbal and written communication skills
Possesses a high degree of initiative
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
Ability to work independently and as a member of a team
Flexibility to operate and self-driven to excel in a fast-paced environment
Capable of multi-tasking, highly organized, with excellent time management skills
Detail oriented with excellent follow-up practices
College degree/Technical Certification required in Business, Logistics, Transportation or a related field. Combination of other education and experiences will be considered
Three (3) years or more supervisory position experience in a warehouse environment or in Transportation required
Three (3) years or more experience in monitoring, evaluating and rewarding employee performance required
Three (3) years or more experience in performance management taking into account progressive discipline required
Three (3) years or more experience preparing and conducting meetings (H&S and Employee committee) required
Three (3) years or more experience investigating and reporting workplace accidents and incidents required
DOT Regulated: No
Job Category: Logistics
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.