Ryder System Problem Solver/QA in Bridgeport, Michigan
Under supervision from a floor supervisor or manager, the Problem Solver/QA provides clerical support to an area or shift of the operation. Responsibilities may vary by location but can include one or more of the following: Receiving, Shipping, Returns, Inventory Control, Quality Control, etc. This position ensures an efficient operation. It also organizes and disseminates information by using the WMS system, telephone, web sites and email. May also be responsible for metrics tracking and reporting.
Researching employee operation issues.
Monitoring merchandise being shipped out
Handling purchase orders and invoices
Updating customer files
Coordinates, monitors and provides quality compliance assistance.
Provides quality advice within the framework of the organization's internal procedures to ensure compliance as required by the customer.
Participates and prepares internal audits.
Keeps current on applicable quality controls and evaluates their impact on the customer.
Participates in special projects as required.
High school diploma or equivalent One year of clerical or warehouse experience
Ability to communicate effectively using verbal and written methods Strong customer service skills are required
Intermediate knowledge of MS Office products (Excel, Word and PowerPoint) Knowledge of WMS preferred
Experience operating forklift equipment preferred
Coordinates activities with clerks from other floor areas, the customer and/or other suppliers as needed
Using the location's WMS system updates area or shift metrics as needed
Generates daily, weekly or monthly reports, memos, and summaries often of a technical and/or confidential nature
Floor work and additional duties as assigned
Performs basic administrative tasks for area or shift
Maintains filing systems and documents
Gathers from and provides information to floor employees in his/her area of support
Coordinates activities / meetings / communication for the specific area or shift
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Category Logistics/Distribution/Transportation Management
Employment Type Regular - Full Time (4)
Travel Requirements 0-10%
Position Code 8531