Ryder System Ryder's Operations Management Trainee- California in Benicia, California
If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process. To learn how to apply for a position using the Career worklet, please review this quick reference guide (https://rydersystems.service-now.com/sys_attachment.do?sys_id=a39f83621bd99050632a4223cd4bcb91) .
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Locations— Hayward, San Francisco, Benicia, Stockton, San Jose- CA
IGNITE the leader within you as
RYDER's Operations Management Trainee
Work with America’s Leader in Fleet Management and Operations. Cutting-edge technology, competitive pay, passionate mentors, and a family-like environment that is powered by humanity-first. We are on a mission to make our surroundings and our planet, better than we found it.
At Ryder , our most important competitive advantage is our people. CULTURE- INTEGRITY- FAMILY . As Ryder’s Management Trainee, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your career in a timely fashion.
Don’t miss this opportunity to learn how you can become a part of this Fortune 500 Company.
As the nation’s largest fleet management hub for over 90 years, Ryder has earned a significant reputation by fostering an inclusive and equal opportunity work environment that believes in humanity first.
Check out America’s Best Employer for Veterans (https://newsroom.ryder.com/news/news-details/2021/Ryder-Named-to-the-Forbes-Americas-Best-Employers-for-Veterans-2021-List/default.aspx) , America’s Best Employer for Women (https://newsroom.ryder.com/news/news-details/2021/Ryder-Named-One-of-Americas-Best-Employers-For-Diversity-in-2021-by-Forbes/default.aspx) , & Best Employer for Diversity (https://newsroom.ryder.com/news/news-details/2021/Ryder-Named-One-of-Americas-Best-Employers-For-Diversity-in-2021-by-Forbes/default.aspx) by Forbes.
Wondering about Ryder’s Green Initiative? We have the largest EV footprint in the U.S. Just click below and find out.
Top Green Supply Chain Partner (https://newsroom.ryder.com/news/news-details/2022/Ryder-Named-2022-Top-Green-Supply-Chain-Partner-by-Inbound-Logistics/default.aspx) — Inbound Logistics, 2022
Environmental Excellence Award (https://www.businesswire.com/news/home/20220712005382/en/Ryder-Receives-Verizon%E2%80%99s-Supplier-Environmental-Excellence-Award) — Verizon for Innovative Green Initiatives in Supply Chain- 2022
Not to brag but check out some of Ryder's most recent recognitions
World’s Most Admired Companies by Fortune , Top Women to Watch in Transportation 2022 (https://rworld.ryder.com/member/post/3d510a1a-fb37-4372-9d26-10a49b6c6b39?uid=1358050&actr=Broadcast&actd=5086) by WIT (https://www.womenintrucking.org/) , America’s Most Responsible Companies (https://newsroom.ryder.com/news/news-details/2020/Ryder-Recognized-for-Corporate-Social-Responsibility-Leadership-by-Newsweek/default.aspx) by Newsweek, “Top Women to Watch in Transportation” in 2022 (https://rworld.ryder.com/member/post/3d510a1a-fb37-4372-9d26-10a49b6c6b39?uid=1358050&actr=Broadcast&actd=5086) by WIT (https://www.womenintrucking.org/) , Ryder Recognized for America’s Most Responsible Companies (https://newsroom.ryder.com/news/news-details/2020/Ryder-Recognized-for-Corporate-Social-Responsibility-Leadership-by-Newsweek/default.aspx) by Newsweek.
Our people are our most invaluable asset. Don’t have to take our word for it, just hear what our employees want to share!
This position is designed to be completed within 18-24 months. The Operations Management Trainee (OMT) will support the shop management process and assist in cost savings, customer retention, and metric-based initiatives. This trainee will work cross-functionally across Operations, Asset Management, B2B Sales, Quality control, and Rental Management.
This program is fast-paced and touches every aspect of the operations unit. In this role, you will acquire proven industry knowledge, skills, and resources to develop your operations & logistics career.
We highly encourage you to carve out your own career path and promote from within , based on performance. If you're motivated, coachable, and looking to get your management career started, you've come to the right place. Structured work weeks, rotational Saturdays, and competitive pay.
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Responsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction
Coordinate with the rental department to ensure maximum utilization without compromising lease customers
Partner with Sales staff on customer calls for new business and increased customer satisfaction
Manage running costs and maintenance overheads. Ensure policy and processes are followed to optimize running costs and maintenance overhead
Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction
Ensure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility
Relocation within the business unit at the conclusion of the training program is required
Performs other duties as assigned.
Skills and Abilities
Detail oriented with excellent follow-up practices
Strong verbal and written communication skills
Instills commitment to organizational goals
Capable of multi-tasking, highly organized, with excellent time management skillsAble to prioritize work
Flexibility to operate and self-driven to excel in a fast-paced environment
Strong mechanical skills
Effective interpersonal skillsExcellent influencing skills
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
Ability to work independently and as a member of a team
Bachelor's degree required Related field
Five (5) years or more 2-5 years experienced in customer service with issues resolution preferred
Five (5) years or more Prior leadership experience preferred
DOT Regulated: None
Job Category: Operations and Support
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.