Job Information
Ryder System Senior Quality Manager in Austin, Texas
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Job Description :
Summary
The Senior Manager Quality has ownership of the Quality Management System for multiple existing accounts and/or new business segments. Responsible for all management aspects of quality personnel. Quality Assurance liaison between Ryder Management and Customer in achievement of business objectives. Leads continuous improvement activities as needed.
Essential Functions
Leads Continuous Improvement activities as needed
Serves as the business owner, establishes and regulates the standards for Quality Management Systems based on company and/or industry standards
Oversees internal auditing to ensure regulatory compliance and certification
Facilitates regular performance reviews with operations leadership and monitors metrics
Develops, implements strategy to manage scope and meet customer expectations
Supports business start-ups and expansions including pricing inputs, go-live and steady state certifications
Supervises a team of quality Managers
Makes employment decisions (hire, promotions, etc.) and performance management
Exerts considerable influence on the overall objectives and long range goals of the organization
Works on considerable complex problems where analysis of situation or data requires an in-depth evaluation of various intangible factors
Additional Responsibilities
May lead continuous improvement activities including Kaizen events resulting in the achievement of annual cost savings objectives
May function as a Team Lead or mentor providing guidance to lower level and support employees
Manages Diversity and Inclusion
Performs other duties as assigned.
Skills and Abilities
Ability to be comfortable and effective with issues that lack clarity, structure or certainty
Drives for results
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)Comfortable around higher management
Ability to work independently and as a member of a team
Flexibility to operate and self-driven to excel in a fast-paced environment
Capable of multi-tasking, highly organized, with excellent time management skills
Detail oriented with excellent follow up practices and perseverance
Operates with considerable latitude
Situations may have little or nor precedent requiring original or new concepts of approaches without guidance from others
Performs work independently with minimal supervision
Acts independently to determine methods and procedures on new assignments
Exerts considerable influence on the overall objectives and long range goals of the company
Builds and manages effective teams
Develops direct reports
Has decision quality
Ability to build strong customer relationships
Effective leadership skills
Has managerial courage and approachability
Ability to maintain confidential information
Integrity and Trust
Demonstrates problem solving skills
Develops and delivers effective presentations
Has business acumen
Seeks to acquire knowledge in area of specialty
Qualifications
Bachelor's degree required Business/Engineering/Supply Chain or a minimum of 8 years relevant work experience
Ten (10) years or more Operational Management required
Eight (8) years or more Experience in MS Project, Internal Audit/Corrective Action Systems Software (e.g. JKT) preferred
Eight (8) years or more Process Mapping and Standard Operating Procedures documentation and project management experience preferred
Eight (8) years or more Quality Management/Process Improvement required
One (1) year or more Supervisory experience preferred
ISO 9001 certification required if applicable to account
Certified Six Sigma Green Belt
American Society of Quality Manager (ASQ)certification
DOT Regulated: No
Job Category: Quality
Compensation Information :
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type :
Salaried
Minimum Pay Range:
90500
Maximum Pay Range:
181200
Benefits Information:
For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
Current Employees :
If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.
Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .
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