Ryder Veterans Jobs

Job Information

Ryder System Network Engineering Lead in Austin, Texas

Current Employees:

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Summary

Provides specialized technical expertise within an assigned business unit/area, usually as a member of a project team, in the analysis, design, and development of IT Infrastructure services of business applications. This position provides technical consulting support on projects and manages vendor on the implementation of services, and/or manages system issues related to IT infrastructure environments, which includes:

  • Ordering and tracking implementation of services (adds/moves/changes) for Ryder Supply Chain Solutions (SCS) and Dedicated Transportation Solutions locations.

  • Managing all remote locations openings, moves, closings and renovations within the US and Canada.

  • Providing overall third level IT support for SCS field locations. Support includes, but is not limited to, escalations for issues with Network access, WI-FI, Internet connectivity, PC hardware & software, printers, hand-held computers, scanner guns and any other devices utilized throughout the Ryder network.

Essential Functions

  • Order and track the implementation of services (adds/moves/changes) for Ryder SCS and Dedicated locations.

  • Manage project activities for vendor services in alignment with business/customer "Go Live" schedules.

  • Develops technical and business relationships and integrates activities with other departments to ensure successful implementation and support of project efforts

  • Collects and analyzes business requirements for large, multi functional projects. Performs feasibility studies, translating requirements into an appropriate design.

  • Identifies conflicting business practices and integration issues, suggesting alternative solutions.

  • Identify service delivery conflicts to implement alternatives, while communicating issues of technology impact on the business.

Additional Responsibilities

  • Shares responsibility with other team members to ensure on-time IT services delivery or satisfactory and/or support.

  • Fosters and maintains good relationships with customer and IT colleagues to meet expected customer service levels.

  • Does not have direct project leadership responsibility, but is familiar with project management techniques and may lead projects, sub-projects or provide project administrative support.

  • Performs other duties as assigned.

Skills and Abilities

  • Possesses strong technical aptitudeDemonstrated skills in configuration management, data management, information management, network security, IT architecture, infrastructure design, systems integration and systems life-cycle management

  • Experience in the industry or in a production/service environment similar to that of the employer (preferred)

  • Ability to conceptualize how systems need to be configured and used to solve daily business problems

  • Strong verbal and written communication skills

  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

  • Ability to work independently and as a member of a team

  • Flexibility to operate and self-driven to excel in a fast-paced environment

  • Capable of multi-tasking, highly organized, with excellent time management skills

  • Detail oriented with excellent follow-up practices

  • Individuals are competent to perform or integrate works at a high level, working at an in-depth level with in a technical or business area

  • Knowledge of relevant technology, tools, and middleware is critical required

  • Knowledge of project management techniques is required (cross-functional experience is highly desirable) required

  • Knowledge of structured and rapid application design, development, and implementation of new computing architectures required

Qualifications

  • Bachelor's degree preferred with emphasis in Logistics, Transportation, Computer Science or Business

  • Seven (7) years or more network installation, support and modification in an online environment. required

  • Knowledge of relevant technology, tools, and middleware is critical required

  • Knowledge of project management techniques is required (cross-functional experience is highly desirable) required

  • Knowledge of structured and rapid application design, development, and implementation of new computing architectures required

Travel

50-60%

Safety Sensitive: Onsite visits to certain Ryder and customer accounts require the adherence of the site’s employee safety standards and protocols. This may include some of the following: (Hard hat, steel toe shoe, eye protection etc.)

Job Category

Network

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)

Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America’s largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.

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