Ryder System IT Super User in AUGUSTA, Georgia
As an IT Super User, you will be responsible for installation, maintenance and repair of both company and third party products and systems including hardware, software, networking products and operating systems.
Support WMS and WPO Implementations and upgrades
Support onsite WPO activities and observations that will help create or update the site engineered standards
Identify and assist in driving best practices materials – handling processes to support improved safety, increased throughput capability, higher accuracy and reduced damage across a network of distribution centers
Apply LEAN methods to initiate use of standard work in Distribution Centers
Problem solve and improve operating results in Distribution Operations
Identify and assist in driving improvements in warehouse layout and flow planning
Participate on other project teams as assigned.
Provide complete training in the use of hardware and software to users of the systems
Provide ongoing systems and software support to all functions within the facility.
Support customer and corporate requirements for present and future system needs.
Develop and maintain system SOP’s (archiving, disaster recovery, back-up procedures, system specs, etc.)
Ensure compliance to corporate and local policies related to system software and hardware.
Responsible for maintaining, trouble shooting, and improving on all interfaces of the WMS to SAP, material handling systems, RF devices, and other hardware (printers, label makers, etc.)
Actively participate in safety programs.
Continually evaluate effectiveness of systems and recommend changes where appropriate.
Troubleshoot and correct systems problems.
Develop and maintain system backups
Excellent written and verbal communication skills, including strong presentation skills.
Proven effectiveness in positive employee relation skills.
Working knowledge of hardware/software used in manufacturing/logistics. SAP or any warehouse management system helpful. Experience with Manhattan Scale is preferred
Ability to trouble shoot and correct systems related hardware/software problems.
With success in this role, your future with Ryder will likely include promotions to Operations Manager and beyond.
Some of our top leaders have grown their careers with Ryder after beginning at this level. If this sounds like the challenging career opportunity that you have been searching for, click “apply”!
If you are “the one”, you will join us in this exciting start-up opportunity with a world class, game-changing customer, all within the safety and stability of working for an 80+ year old Fortune 500 while growing your career with an industry leader in Supply Chain Solutions!
Ryder offers a fast paced, rewarding work environment for our employees, as well as Fortune 500 employment benefits.
High school diploma or GED
Bachelor's degree in logistics, supply chain, or related field preferred
Two (2) years or more of experience in logistics, warehouse or industry related field
Two (2) years or more of supervisory experience
Three (3) years or more of problem solving skills experience, use of formal Root Cause Countermeasure Systems preferred
Prioritize and organize work, along with strong follow-up, analytical, problem solving and sound decision making skills
Effectively communicate in both verbal and written forms with customers, employees, peers and management, Ability to effectively communicate in both verbal and written forms with customers, employees, peers and management
Create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors) Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
Work self-directed with minimal supervision
Work independently and as member of a team
Manage individual performance and employee relations
Flexibility to operate, and self-driven to excel, in a fast-paced environment
Capability to multi-task and highly organized with excellent time management skills
Detail-oriented with excellent follow-up practices
Intermediate computer skills
Exposure to Lean principles, systems and tools (beginner level) preferred
Warehouse Management Systems (WMS) (intermediate level) preferred
Material handling equipment may be required based on position (intermediate level) preferred
OSHA (intermediate level)
DOT and Hazmat (intermediate level) may be required based on the account preferred
• Communicate daily/shift goal of facility and group(s); devise, communicate and implement plans to obtain operational goals; work with and motivate employees to ensure goal achievement; provide progress or constraint updates to management and implement corrective measures as needed
• Provide leadership for employees through in depth training and continuous review of employee understanding of policies, procedures and processes; create a productive work environment through effective communication, coaching, motivating and leading by example
• Identify and/or solve operational issues with the account(s) by implementing continuous improvement and LEAN initiatives, to strengthen team unity, goals, productivity and results
• Hire, train and supervise Leads, Customer Logistics Supervisors (CLS), and/or hourly employees in the assigned work group(s)
• Support and aid in the development of system and process training for employees in the work group(s); perform administrative functions to include tracking of time, attendance and performance feedback
• Instruct and enforce location safety management plans, training and processes
• Assign employees to individual tasks and ensure required tools are available
• Perform other duties as assigned
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Requisition ID 2019-73015
Category Logistics/Distribution/Transportation Management
Employment Type Regular - Full Time (4)
Travel Requirements 0-10%
Position Code 2174