Ryder System Driver manager - 1st Shift in Atlanta, Georgia
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The Driver Manager internally titled, Customer Logistics Manager main responsibility will be to manage approximately 20 to 25 drivers to ensure customer transport needs are met.
Manages and directs work of drivers to maximize productivity and provide safe, on time delivery to our valued customer base while balancing the driver's performance.
Have the managerial courage to make intelligent daily operational decisions effecting the business.
Responsible for managing customer delivery commitments which includes managing driver time off requests for vacations, personal time off, equipment maintenance issues and traffic delays.
Manage and encourage driver optimum performance and satisfaction by proactively monitoring driver wait time at shippers and consignees, dwell time between loads, address driver complaints/grievances and take action on behalf of the driver as needed, including determining when additional pay is appropriate, approved and in process.
Insure prompt payroll processing for drivers with proactive steps and communication with payroll department as needed.
Compute daily checklist to ensure compliance with company goals (KPIs) and verification of all fundamental accomplished
Manager driver files.
Manage drivers are meeting DOT regulations and compliance.
Building rapport, coach, and effectively motivate drivers based on their performance.
Other duties may be assigned
Occasional weekends will be required based on operation and or client needs.
- Performs other duties as assigned.
- Performs other duties as assigned.
Skills and Abilities
Ability to work within international functional teams
High level analytical ability where problems are unusual and difficult
Demonstrated technical and professional skills in job-related area
Ability/willingness to travel to customer locations in support of GM Crisis Events
Off shift support in the event of critical customer network disruption or crisis
Makes decisions in a a timely manner
Strong oral and written communications skills
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
Ability to work independently and as a member of a team
Flexibility to operate and self-driven to excel in a fast-paced environment
Capable of multi-tasking, highly organized, with excellent time management skills
Detail oriented with excellent follow-up practices
Associate's degree required
Bachelor's degree preferred Related field
Five (5) years or more Logistics, Transportation, Warehouse or industry related field experience required
Five (5) years or more Previous plant experience required
Five (5) years or more Contingency planning and crisis management support experience required
One (1) year or more direct supervisory experience required
Five (5) years or more 3PL experience required
One (1) year or more LLP (lead Logistics Provider) background required
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America’s largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.