Ryder System Sr. Rental Sales Representative in Albany, New York
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Start your career with Ryder today!
START ON A CAREER PATH THAT HAS A FUTURE
At Ryder, our most important competitive advantage is our people. CULTURE- INTEGRITY- FAMILY . As a Rental Sales Rep, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your sales, management, operations, or customer service career.
The “ Senior RSR ” is responsible for acting as the front line sales agent for the rental of vehicles to the Company's current lease and commercial rental accounts, as well as potential commercial rental customers and consumer household needs. The Sr. Rental Sales Representative will be assist large rental volume locations. This requires the Rental Representative to work cross functionally across Sales, Marketing, Operations and Asset Management while utilizing excellent customer communication skills. This role is fast-paced and touches every aspect of the business unit. In this role, you will acquire proven industry knowledge, skills and resources to develop your relationship building. We allow you to carve out your own career path and promote from within , based on performance.
If you're motivated, coachable, and looking to get your sales, operations, or management career started, you've come to the right place. Structured work weeks, rotational Saturday's (depending on branch location), and competitive pay. We also offer a full benefits package, 401k employer match, and a discount on shares!
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Rental Location- 11 Erie Blvd, Albany, NY 12204
Salary: $21 - $24 per hour
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Ryder's most recently been named: “ Ryder Leaders Recognized as “Top Women to Watch in Transportation” in 2022 (https://rworld.ryder.com/member/post/3d510a1a-fb37-4372-9d26-10a49b6c6b39?uid=1358050&actr=Broadcast&actd=5086) ” by Women in Trucking, one of Fortune Magazine’s “ World’s Most Admired Companies , and ” one of “ America’s Most Responsible Companies (https://newsroom.ryder.com/news/news-details/2020/Ryder-Recognized-for-Corporate-Social-Responsibility-Leadership-by-Newsweek/default.aspx) ” by Newsweek.
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Sales & Marketing:• Handle sales and sales process for inbound calls as well as outbound solicitation• Responsible for executing the business unit's marketing plan• Maintain current accurate data within the company's marketing database• Maximize rate opportunities within the market place• Responsible for generating rental, lease and used vehicle sales leads• Maintain and expand relationships with existing customer base• Ability to maximize operational effectiveness by coordinating overall inventory levels to meet customer demand• Meet overall Ryder market share by successfully executing the sales and marketing initiatives
Operations & Asset Management:• Responsible for the overall profitably, operations and asset management of a rental location• Accountable for coordinating with Maintenance, Asset Management, Sales, and Marketing to ensure customer satisfaction• Maintain compliance with company, local, state, federal and other regulatory agencies• Complete understanding of marketplace conditions in order to maximize utilization of the rental fleet
Customer:• Drive profitable revenue growth by maintaining and growing customer relationships• Responsible for overall satisfaction for all internal and external customers• Reconcile all customer concerns, issues, and disputes in order to maintain the ongoing relationship
Communication:• Builds constructive and effective relationships with both internal and external customers• Maintain composure when addressing stressful situations• Clearly articulates Ryder's product and service offerings
Open and close the rental office, perform daily yard checks, complete rental agreements and paperwork, and respond to telephone inquiries in a professional manner. Coordinate and schedule vehicle service and repairs with Maintenance staff.
The Senior Rental Sales Representative may lead and assist lower level employees.
On a voluntary basis as well as based on scheduling, the Rental Sales Representative will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor.
Performs other duties as assigned.
Skills and Abilities
Strong verbal and written communication skills
Ability to get both verbal and written communication across that has the desired effect
Goal oriented, drive for results, assertive, and deal well with ambiguity
Possesses a high degree of initiative
Must have high level of energy and be a self-motivated and self-directed person
Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments
Ability to focus on multiple projects and activities simultaneously
Flexibility to operate and self-driven to excel in a fast-paced environment
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
Demonstrates customer service skills
H.S. diploma/GED required
One (1) year or more Sales experience required
DOT Regulated: No
Job Category: Sales Support
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.