Ryder System Field Asset Manager in Phoenix, Arizona

Position Description

The Field Asset Manager will be assigned a group of Used Truck Centers to manage. These UTCs will be a sublet of the UTCs assigned to a specific area and the incumbent will work under the direct supervision of the Regional DAM. This job includes assuming operational responsibility, including direct P&L accountability for the UTCs and supervision of the assigned personnel.



  • Minimum of 3 years of Asset Management experience within Ryder is required

  • Bachelors of Science/Arts in Business Administration or related field or 8 years of related experience is a must

  • Advanced knowledge of SAM, FIS, RIDE, and Excel is required

  • Advanced knowledge of vehicle engineering, specifications, and applications is required


  • Thorough understanding of Ryder accounting and pricing policies and measures

  • Significant experience and knowledge of field and rental operations, sales, and marketing is a must

  • Strong communication and leadership skills

  • Basic knowledge of forecasting and planning is preferred

  • Ability to influence both a cross-functional team and throughout the chain of command

  • Ability to get both verbal and written communication across that has the desired impact to drive results


Specifically the Field Asset Manager will be held accountable for the following:

  • Sales Management -Attain sales quota, maximize proceeds and up-sell ancillary offerings (i.e. financing, warranty sales, etc.) -Drive customer retention by managing CSI's handling customer issues and ensuring continual contact with existing customers. -Ensure continuous pipeline management to drive future sales. -Forecast accurate sales results -Influence alternative ways to drive incremental sales volume (i.e. consignment locations, sales incentives, etc.). -Evaluate all Retail deals to maximize proceeds and negotiate large package deals/ -Maintain competitive awareness and market pricing. -Determine and enforce sales protocols. Marketing -Manage a $2.54 million marketing budget that includes all marketing promotions such as trade magazines, direct mail, and inbound and outbound telemarketing

  • Provide leadership, oversight, direction and compliance ensuring inbound and outbound telemarketing standards are met

  • Coordinate internal marketing communication to the FMS organization for lead generation and employee referrals Inventory Management

  • Manage, schedule, and forecast all future units that will be disposed of in the BU to accurately predict and manage inventory levels at UTCs by vehicle type and class to ensure maximum proceeds at time of sale

  • Manage age of inventory to minimize carrying costs for the organization

  • Transfer vehicles, as appropriate, to capture market opportunities under the supervision of the Director of Asset Management

  • Ensure correct mix of inventory at each UTC to meet market demands and ensure correct product positioning to maintain effective Retail environment

  • Operations -Reduce idle assets to maximize return on capital

  • Lead BU Asset Reviews with a cross functional team to improve asset utilization on all Ryder assets while in service

  • Create unit-level action plans during the Asset Reviews to drive improved financial performance.

  • Ensure the profitability of every unit by managing exception reporting and proactively identifying issues such as: missed billing and missed warranty opportunities, over mileage units for re-rate opportunities, missed accident bill-back opportunities, excessive running and fixed costs, low margins, missing or incorrect vehicle specifications, enforcing the depreciation policy to ensure book value and market value are inline, etc.

  • Review of all units prior to lease term expiration to determine remaining life and appropriate action plan: lease extension, redeployment, out service, or immediate pre-sale opportunity

  • Compress the Capital Expenditure to First Revenue cycle time by managing the in-service process from the time the Purchasing Department orders a vehicle to the date the unit begins earning revenue

  • Determine vehicle actions for ALL units at the end of the unit's life to extend, redeploy, or dispose of the vehicle

  • The redeployment and extension of vehicles saves the Company $400 million in capital expenditures annually

  • Compute cost-benefit analysis to determine if unit should be prepped for Retail sale or sold As Is

  • Provide field expertise in compiling and managing surplus vehicles and coordinating redeployment

  • Coordinate, schedule and track out-service quality and timeliness to minimize the carrying costs of idle assets

  • Ensure acceptable Retail condition of vehicles arriving at UTC's

  • Proactively market surplus equipment to the sales organization for redeployment

  • Coordinate efforts with Sales, Purchasing, and OEMs for vehicle order errors.

  • Maintain compliance with Company, local, state, federal, and other regulatory agencies at the Used Truck Centers

  • Maintain Sarbanes Oxley compliance at all UTCs by conducting audits of the locations. Financial -Each Field Asset Manager has annual responsibility for: -Generating $37 million of proceeds and $6.5 million of gains by retailing approximately 2600 units

  • Managing $585 million of vehicle assets ($12million at the UTCs) (approximately 20,000 vehicles each). -Increasing the Company's cash flow by $57 million annually by executing redeployments and term extensions and thus reducing capital expenditures. -Responsible for all overheads and costs at the 50 UTC's. People

  • Each Director of Asset Management has 10- 17 direct reports and is responsible for: -Recruiting, hiring, training and performance management of team

  • Generating future bench strength for the company. -Creating and environment in which people want to do their best

  • Developing and guiding employees to meet revenue and margin goals

  • Understanding the importance of responsibility, accountability and commitment

  • Teaching employees to be resourceful effectively manage and quickly accomplish goals

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.


Posted Date 1 month ago

Requisition ID 2017-45408

Category Asset Management

Employment Type Regular - Full Time (4)

Travel Requirements Greater than 60%

Position Code 8807