Ryder System Sales Coordinator in NEW ORLEANS, Louisiana

Opportunity Details:

Position Description:

As part of the Ryder team the Sales Coordinator will handle a variety of tasks.

#LI-POST.

Requirements:

  • High School Degree or general equivalency diploma required

  • Advanced level skills in MS Word such as keyboard short cuts, creating macros, merges, templates, and working with images and text

  • Advanced level skills in MS Excel such as working with formulas, data tables, pivot Charts, graphs, data management and analysis

ADDITIONAL REQUIREMENTS:

  • Knowledge of vehicle specifications, and cost sheet and proposal preparation strongly preferred

  • Excellent communication skills, both written and verbal

  • Detail oriented with good follow-up skills and customer focused

  • Knowledge of RIDE, CATS, SAM, FIS, Options, VP97, RMDS, Maintenance Info Center, and SOM strongly preferred

  • 2 + years of Ryder experience preferred

Responsibilities:

Responsibilities for this position include but are not limited to:

  • Preparation of Proposals - Create/Maintain proposal template and proposal content database

  • Coordinate with sales person to determine most appropriate proposal, format, and content

  • Prepare proposal and forward when needed - soft and/or hard copies

  • Creation of cost sheet via options (approximately 50 - 75% of all cost sheets) Obtain from sales person all appropriate equipment specifications, application, services, tax, lease structure information, EVA and margin parameters

  • Create cost sheet and forward

  • Make adjustments as necessary

  • Creation of Customer Care Plans Obtain all relevant information from sales person

  • Populate CCR documents. Forward to all appropriate personnel

  • Schedule Annual Customer Reviews Maintain working calendar for each CDM/BDM

  • Maintain customer contact database for each CDM/BDM

  • Utilizing calendar and coordinating with the sales person and customer schedule annual reviews

  • Prepare review binders. Research accounts for sales force when extensions / addition/ replacement / annual review is due

  • Check on RCRC history, mileage, fuel, shop records, rental records, etc. VCNs / Vehicle Tracking - make sure VCNs are cut and go through using VA Daily Report

  • Request proper files from 'transfer from' location

  • Send files to 'transfer to' location

  • Ensure proper tag and registration is ordered

  • Follow up with shops on necessary in / out-service work

  • Create and maintain customer orientation schedule and New Customer Orientation Report (RIDE)

  • Maintain Lost Business - Estimated Report (RIDE) Monitor new account transitions to ensure transition (and related record reassignments) on a timely basis

  • Monitor CSI Closed Loop process to ensure timely submission of Closed Loop Action Plans

  • Update shops on upcoming CSI surveys

  • Monitor updates of the 18 Month Term Out Report (RIDE) to ensure current status and action plans

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Requisition ID 2017-41636

Job Locations US-LA-NEW ORLEANS

Posted Date 8/8/2017

Category Admin Support, Clerical & Service Coordinators

Employment Type Regular - Full Time (4)

Travel Requirements 0-10%

Position Code 9793